New Posting - Vancouver Airport Authority

Vancouver Airport Authority has an opportunity for a permanent, full-time Technical Analyst in the Information Technology Department.  Reporting to the Manager, Technology Services, the Technical Analyst will be responsible for providing technical implementation and support services for current and future applications across a number of disciplines.



Key responsibilities include: 

• Providing technical support for business applications, operating systems, system infrastructure, and client-based technologies 
• Providing system administration and management for a growing number of key mission critical applications in the airport environment – this includes ensuring system integrity, tuning, security, recovery procedures, and developing preventative maintenance plans
• Providing day-to-day management of technology systems, which includes: incident review, change management, vendor management, relationship management and business unit support
• Evaluating, testing, deploying and supporting specialized computer peripherals and desktop PC images
• Providing technical support for the implementation of new systems and services
• Providing on-call support on a scheduled basis to ensure that any issues are resolved in the most expedited manner
• Providing advice and support to internal and external customers, management and other members within the team
• Developing, promoting and documenting standards and procedures as needed
• Providing technical assistance to end users by answering questions or troubleshooting issues
• Documenting interactions with end users and recommending improvements
• Evaluating operational efficiency of different IT systems
• Liaising with vendors to resolve application and integration issues
• Assisting in configuration of company applications and integrations based on business requirements
• Developing configuration and integration requirements, documenting and obtaining approval from business owners
• Assisting in system analysis, design, development, and testing activities

Key qualifications include:

• BSc in Computer Science or an equivalent combination of training and experience
• 5+ years of relevant work experience in Windows/Linux system administration
• Experience supporting/implementing enterprise solutions in a mission critical environment
• Experience supporting systems with web servers and databases
• Experience supporting systems with HA and LB solutions
• Proficiency with SQL tools for querying Microsoft and Oracle databases
• Proficiency with MS Office and Visio
• Enrolment in, or completion of IT certifications such as MCSE/MCSA, Linux/Unix admin and CCNA considered an asset
• Experience with cloud computing (Azure or AWS) considered an asset
• Experience within the airport industry and with related technologies considered an asset

This position is open to Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.
We are committed to employment equity and welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities.  If required, we are able to provide reasonable accommodations for persons with a disability throughout the selection process.

For further information, or to apply, please click here