New Posting - YVR

The Vancouver Airport Authority has a term opportunity (to December 31, 2013 or the return of the incumbent) for a full-time Terminal Duty Officer in the Airport Operations Department. Reporting to the Manager, Operations Centre, the successful candidate is responsible for the daily coordination of all terminal operations and processes which allow customers and bags to move safely, securely and efficiently through the airport. The key decision making, action oriented and results driven role responds to operational issues and coordinates resolution and activities required for the day to day operation of the terminal facility. Key responsibilities include:

• Responding to reported operational situations and coordinating activities to mitigate impacts to the operations
• Assessing the execution of operational plans from the eyes of the passenger
• Coordinating terminal activities to ensure safe, secure, clean and efficient daily operations
• Responding to airport emergencies

Key qualifications include:

• Secondary school education plus one to two years of post-secondary schooling, or equivalent experience
• Valid Class 5 driver’s license
• A strong understanding of the aviation industry, airport operational processes, customer care, aviation security, public safety and the key requirements listed above will be considered an asset
• Other requirements include:
  • Determined and resilient team player who takes initiative
  • Proven leadership skills, particularly in coordinating operational and emergency response activities
  • Exceptional interpersonal, critical thinking, decision making, conflict resolution and customer service skills to enable the successful candidate to address operational issues in a professional and efficient manner
  • Ability to do shift and weekend work is also required as Airport Operations is a 24 hour a day, 7 day a week operation
• Successful candidates will be required to obtain a Restricted Area Identification Card, Restricted Radiotelephone Operator’s License (Aeronautic), and a YVR “D/A” Airside Vehicle Operator’s Permit (AVOP) to perform his or her duties in this role

This position is open to YVRAA employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.
We are committed to employment equity and welcome applications from everyone, including women, aboriginal peoples, persons with disabilities and members of visible minorities.

For more information, please click here.