New Posting - Chartright Air Inc

Chartright Air Inc, is currently recruiting a Charter Sales& Service Representative who will interact with new and existing clients for the purpose of providing aircraft and route information as well as trip quotations. The Charter Sales & Service Representative will be expected to display a strong sales demeanor and the ability to convert trip inquiries into revenue generating flights. Post-flight administrative duties will include summarizing paperwork and performing client satisfaction surveys. The Charter Sales & Service Representative will report to the Director of Business Development.

Responsibilities:
·Collect and input trip information from customers

·Analyze customer needs and match these needs to aircraft capabilities, conferring with Operations where necessary

·Prepare and deliver quotations to customers
·Attempt to convert open-quotes into confirmed flights
·Collect and update passenger preferences
·Interact with Operations to optimize fleet utilization
·Review and approve post-flight paperwork destined for Accounting
·Conduct customer satisfaction surveys
·Such other duties as assigned by the Director of Business Development


Accountable for:
·Accuracy in customer communication
·Timely & consistent responses to customer requests
·Adherence to published company protocol
·Timely completion of administrative duties

Working Hours:

·40 Hours per week rotating schedule
·Occasional after-hours access by telephone/Blackberry

Remuneration:

·Base Salary plus incentive pay
·Standard company benefits

Candidates should submit their resume in confidence to: Humanresources@chartright.com Only those candidates selected for an interview will be contacted.