New Posting - First Air

First Air is currently recruiting (3) customer service agents (part-time) in Iqaluit.
REFERENCE #: C256106; CLOSING DATE: JUNE 19, 2013

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:
• Possess a high school diploma and 1 year of previous related experience.
• Must possess a working knowledge of the Sabre.
• Possess knowledge of passenger check-in and baggage handling.
• Ability to communicate in Inuktitut considered an asset.
• Must be familiar with all aspects paperwork/documentation for all passenger service functions.
• Must possess strong communication, and interpersonal skills.
• Proven customer service skills.
• Experience in handling passengers with mobility needs.
• Must be adept at handling multiple tasks, and prioritizing duties.
• Willing to assist in all areas of passenger services.
• Willing to work irregular hours of operation and shift work.
• Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

DUTIES AND RESPONSIBILITIES:
Interested candidates should be able to perform the following duties and responsibilities:
• Process passengers and baggage.
• Make reservations and compute fares.
• Disseminate information.
• Assist passengers with mobility and special needs.
• Issue tickets/airway bills and process sales reports for deposit.
• Assemble, control and transmit reservations and passenger data.
• Administer Interline and employee travel both business and pleasure.
• Maintain records as required.
• Process claims for damaged or missing baggage.
• Record flight arrival and departure times.
• Conduct radio communications with the aircraft.
• Process weight and balance and load control data.
• Process shipment and reception of all cargo.
• Perform load service duties.
• Other duties as assigned.

Human Resources
Email: recruit@firstair.ca
Facsimile: (613) 254-6280
NOTE: Only successful candidates shall be contacted for interviews.