ob Opportunity Operations Centre Coordinator – Full Time
Location YVR – Vancouver International Airport
Reporting to Duty Manager
Start Date As soon as possible
Role and Responsibilities
- Ensure sufficient staffing per Employee Schedules
- Ensure flight information screens are kept up to date
- Respond to telephone calls in/out, radios, SITA, fax and email messages
- Act as liaison between customers and Swissport to ensure all pertinent flight and load control information is passed on to relevant parties
- Maintain employee attendance records
- Produce daily performance reports according to reporting guidelines
- Maintain/update Company and customer manuals and documentation
- Control employee palm in/out, payroll inquiries, dress attire, validity and possession of RAIC/AVOP and equipment log
- Be aware of the local emergency plan
- Maintain good relations with co-workers, customers and airport authorities
- Maintain and observe confidentiality with respect to employee records
- Provide information and service when required to the Administration Office
- Be familiar with Worker’s Compensation rules pertaining to injury on the worksite, along with Swissport documentation requirements
- Other duties as assigned
Requirements
· Excellent communication skills in English: oral & written
· Must possess strong organizational and multi tasking skills
· MS Excel and Outlook knowledge
· Customer focus and quality awareness
· Knowledge of Airport Ramp operations
· Ability to work in a fast paced environment where accuracy and good employee relations are required
· Transport Canada Security Clearance
Selection Criteria:
- Manager recommendation required for current employees. Selection will be based on candidate qualifications and Company requirements.
- Please submit letter of intent and resume to:
Chris Pennington, Duty Manager
Fax Number: 604 207-9941
E-mail address: chris.pennington@swissport.com
Closing date for applications: October 3, 2013
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