The Greater Toronto Airport Authority (GTAA) is currently recruiting a Customer Service Coordinator
Reporting to the
Manager, Guest Programs and Services, the Coordinator will be responsible for
working with the Customer Service team to manage customer complaints and
feedback on a day to day basis. They will be accountable for working with key
internal and external stakeholders in ensuring proper investigation of
complaints and feedback. They will be required to use our integrated reporting
system to log and manage the complaints. They will also be accountable for the
facilitation, collection and data entry of all ASQ surveying in the
terminal. The incumbent will also work on various projects and initiatives as
required.
For further information, or to apply, please click here
No comments:
Post a Comment