North Cariboo Air is currently recruiting a Receptionist for the Calgary location
Job
Purpose
The receptionist meets and greets visitors, handles inquiries both in
person and on the phone, and provides information and assistance to staff and
the public according to established procedures. Working in conjunction with the
business development team you will interact with the customers via telephone,
face to face in the departures area and in other customer focused settings as
required. A member of a fast paced business environment, the receptionist will
help support other staff members as required including passenger check-in,
telephone switchboard operation, and other miscellaneous administrative duties.
The hours of work for this position are 40 hours per week based on assigned and
unassigned customer departures and arrivals.
Role and
Responsibilities
- Perform In Person reception duties for all company related
activities
- Meet and greet passengers and the public.
- Various office
duties as time permits including sorting and distributing mail, filing, copying,
typing and faxing.
- Coordinate the maintenance of office equipment and order
any supplies needed for the base
- Guide the overall delivery of service from
the inception of a flight through to completion.
- Coordinate passenger
manifests.
- Coordinate departure times and aircraft availability with
Operations Control Centre.
- Follow up with customers to ensure that all
flights have been conducted to the customers’ satisfaction.
- Maintain
charter files for current and future customers.
- Manage commissary
inventory.
- Order catering for all flights.
- Check in passengers for all
flights.
- Accurate data entry for various flight details.
- Meet, greet
and escort passengers departing North Cariboo’s departure lounge
- Work with
the flight crew to assist in the delivery of service details..
- Actively
support the company Safety Management System by participating in the
program.
- Other duties as assigned.
Preferred Skills
- Should be
motivated by providing executive level customer service.
- Ability to
maintain good working relationship with customers, employees, and department
staff.
- Effective oral and written communication skills, including the
ability to clearly express thoughts to others and exchange information
- This
position requires professionalism in dress and demeanor as well as an
orientation towards customer service.
- Clear speaking voice in the English
language.
- Flexible in work habits and work schedule; shift work may apply
with start times between 5:30am and 10:00am
- Ability to maintain
confidentiality.
Education and Training
- Grade 12 education.
-
Ability to hold a Transport Canada Restricted Area Pass
Company Name: North Cariboo Air
Street Address: 600 Palmer Road NE
City: Calgary
Province/Territory or State: AB
Country:Canada
Web address: http://www.flynca.com
Email address: careers@flynca.com
Apply via: Email (Please specify "Receptionist" in the subject line of email)
Salary: As
per North Cariboo Air Payscale
Closing Date: October 30th, 2013
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