The Calgary Airport Authority is a not-for-profit non share capital corporation, responsible for the management, maintenance, operation and development of the Calgary International Airport and Springbank Airport under long-term leases from the Government of Canada
Each year, we offer exciting opportunities for co-op students to join our team and help us enhance our reputation as a leader in airport safety, service and innovation. This is an opportunity to learn more about the operations of a major international airport – while in the midst of its largest expansion program since 1977.
Each year, we offer exciting opportunities for co-op students to join our team and help us enhance our reputation as a leader in airport safety, service and innovation. This is an opportunity to learn more about the operations of a major international airport – while in the midst of its largest expansion program since 1977.
The Role
Coop Student Position Commencing January 2014,m Eight to Twelve month term
What will you be doing?
Working as a part of the Communications & Marketing team, this role provides interaction with a variety of internal and external airport customers focusing on service quality. This role will allow you to work on several of projects that can be added to your professional portfolio.
What will your primary responsibilities will be?
Working as a part of the Communications & Marketing team, this role provides interaction with a variety of internal and external airport customers focusing on service quality. This role will allow you to work on several of projects that can be added to your professional portfolio.
What will your primary responsibilities will be?
- CMAD (Connections that Make a Difference - a Customer Service and Team Building training program)
- Assist with all elements of current program offering
- Develop program enhancements
- Prepare CMAD sessions and manage feedback and follow up
- Assist with the development of Team YYC (airport community partners)
- Assist with the special recognition event planning
- Develop engagement strategies and action plans
- Identify opportunities for development and communication of Team YYC concept
- Develop communication plans
- Maintain and develop Team YYC Websit
- Develop Customer Service Policies Manual for YYC
- Performance Management
Basic Requirements
What will you bring to this role?
- Excellent organizational skills with strong attention to detail
- Strong interpersonal skills
- Customer service skills
- Proficient with Microsoft Office, Adobe Illustrator, InDesign and Photoshop
- Energetic and proactive attitude
- Ability to take initiative and effectively collaborate with others
- Ability to work independently with minimal supervision
- Strong communication, editing and writing skills
- Experience using a content managed website is an asset
For further information, or to apply, please click here
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