New Posting - Hudson Group

(Hudson Group) at Edmonton International Airport is currently looking for a great Supervisor for our Dufry Duty Free Stores at Edmonton Intl. Airport.

Job Summary:
Supports the Operations Manager/ Assistant Manager and the General Manager to ensure that all store daily operating procedures are performed on a timely basis as required, while promoting a corporate image of excellence through a strong work ethic, leadership by example, and the consistent delivery of excellent customer service and store visual presentation. Maximizes sales through the development and supervision of sales associates.

Job Responsibilities:
•        Conducts store opening/closing/ shift change procedures.
•        Provides staff training.
•        Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation’s, and deposits.
•        Ensures that money is secured at all times and cash in excess of $500 is removed from the register for safekeeping.
•        Ensures that daily counts on cigarettes, phone cards, newspapers, and other items as required are conducted consistently and that any discrepancies are reported immediately to the Operations Manager.
•        Ensures that staff report to work on time, dressed in clean full uniform, including nametags.
•        Ensures all sales associates are aware of daily sales targets.
•        Ensures customers are greeted promptly and served by knowledgeable, well-trained associates.
•        Demonstrates effective management of customer queuing
•        Ensure telephones are answered in a consistent business-like manner and are used only for business-related purposes.
•        Ensures that all staff tardiness and illnesses are reported to the Operations Manager.
•        Ensures that sales associates are assigned daily duties and never congregate in the vicinity of the cash desk.
•        Ensures that staff is aware of procedural changes and/or other latest memorandums.
•        Has an in depth knowledge of products sold and ensures replenishment and proper rotation of stock on the sales floor.
•        Ensures all damaged goods are returned to the warehouse properly tagged.
•        Ensures that housekeeping standards are maintained (i.e. dusting, folding, replacement of burnt light bulbs, sweeping, mopping).
•        Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink.

Working Relationships:
•        Consults and helps plan daily activities with Assistant Manager/Operations Manager and other Supervisors; manages the activities of staff.
•        Provides supervision and support to store staff.
•        Works with on-site jobbers and sales representatives.

Knowledge, Skill and Ability:
•        Leadership qualities, interactive, and approachable.
•        Ability to work in a fast-paced environment
•        Time-management skills and multi-tasking abilities.
•        Good problem-solving skills. 

Education and Experience:
•        High School Diploma or equivalent.
•        One or more years of retail experience 
•        Previous supervision experience preferred

Skills Required: Must be able to work early mornings-nights-weekends-holidays!   
Benefits and Other Information: Great Benefits and Attendance Bonus!! - 
See more at: http://www.bcjobs.com/job/dufry-duty-free-supervisor/15774/?utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed#sthash.zBuYW6aw.dpuf