FUNCTION: Reporting to the Vice President, Flight Operations the Director, Network Control is responsible for the daily management and oversight of the System Operations Control Centre (SOCC).
DUTIES AND RESPONSIBILITIES:
• Oversee and monitor daily flight schedules while providing effective solutions during Irregular Operations (IROPs) events or any other unusual condition which may affect the integrity of the flight schedule
• Provide leadership and coaching that promotes the professional development of all staff both technically and interpersonally to foster the development of a strong, highly motivated, professional culture within the department
• Encourage and assist the Crew Scheduling and Maintenance Control departments with establishing coordinated efforts to support all SOCC operational decisions, particularly during IROPs
• Ensure compliance with Canadian Air Regulations (CARS) at all times within the department and report any non-compliance immediately to the Director, Flight Operations
• Collaborate with the People and Culture Business Partners when dealing with disciplinary action of staff
• Liaise with the Director, Airport Operations and outstation managers to help solve down-line issues affecting the company-wide network on-time performance
• Interact with Director, Flight Operations to help resolve repeated crewing issues affecting network on-time performance and aircraft flow
• Liaise with the Director, Flight Technical, regarding efficiencies to be gained in aircraft flow in and out of YTZ
• Collaborate with Director, Commercial Planning concerning potential scheduling anomalies and areas of opportunity for enhancing the ability of the company to improve on-time performance
• Participate in airspace and approach meetings with NavCanada
• Introduce departmental policies and procedures as necessary to promote positive departmental growth in line with the needs of a growing fleet and aircraft schedule
• Investigate current and new technology for ways to improve efficiency within the department which includes recommendations of third-party software and communication products
• Prepare the annual budget for SOCC, ensuring an accurate estimate of foreseeable changes to departmental headcount and organizational structure to accommodate known aircraft and route expansion
• Complete annual staff evaluations for the department and provide recommendations for coaching, promotion and salary adjustments
• Act as a subject matter specialist for SMS Investigations related to any SOCC procedures or decisions
• Actively participate in Porter’s Safety Management System (SMS) including, reporting hazards and incidents encountered in daily operations understand, comply and promote the Company Safety Policy
• Other duties as assigned
QUALIFICATIONS:
• University Degree or equivalent work experience
• Minimum of fifteen years of operational experience gained in an aviation SOCC environment
• Experience as a commercial pilot or airline dispatcher is considered an asset
• Clear understanding of operational excellence, quality, health and safety, technical issues and On-Time Performance
• Proven ability to perform and think clearly in high pressure and technically complex situations in a 24/7 business making critical decisions using available information and past experience to make judgment calls
• Strong organizational and time management abilities with a high attention to detail
• Ability to maintain and ensure accuracy of large quantities of information
• Strong people management skills
• Excellent oral and written communication skills
• Ability to obtain and maintain security clearance
• Ability to travel as required
LOCATION:
• Billy Bishop Toronto City Airport – YTZ
Salary $110,000 per annum
**To apply for this opportunity please visit https://www.rivs.com/22-28-89/. All applicants will be asked to complete a written and video interview. If you do not have access to a microphone or webcam please complete the audio portion which will require you to have access to a telephone. Interviews must be completed within 48 hours. All applications must be submitted through the link or directly through the Careers tab athttp://www.flyporter.com. Any applications not submitted through the link or directly through the Careers tab will not be considered. Thank you for your interest in a career with Porter Airlines!
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