Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety of jets, turboprops and piston aircraft. Based on fleet diversity, Sunwest is able to offer excellent opportunity for advancement. With over twenty-five years of safe operation, we have established a solid reputation in the aviation industry. Operating from a modern facility in Calgary, our aircraft are available for charter to thousands of destinations not served by scheduled airlines.
We currently have an opportunity available for a Ramp Manager. Reporting to the President and CEO, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the following:
Duties and Responsibilities: · Responsible for managing, planning, directing and coordinating all requirements for Sunwest Ramp Services.
· Develop short- and long-term program improvements for the ramp operations.
· Involvement in the hiring, discipline and promotion of employees.
· Manage staff shortages in consultation with the CEO by adjusting schedules of current personnel as necessary to cover the ramp duties on various shifts as required.
· Conduct and evaluate all departmental performance management reviews.
· Plan and coordinate employee schedules, authorize leave requests and determine the requirement for overtime as necessary.
· Develop and recommend management improvement practices and procedures, conduct research and analysis of problems, prepare or oversee preparation of operating procedures relating to ramp services and facilities operations.
· Act as a liaison with fuel and product suppliers as required.
· Management of aircraft positioning - planning and movement of aircraft to facilitate
· expeditious and safe aircraft departures and arrivals.
· Management of aircraft fuelling - conduct fuelling operations to provide safe and economical fuelling of all company and third party aircraft.
· Conduct “Work Place Monthly Inspection” and record and file inspection sheets.
· Develop, implement and maintain ramp training programs and training procedures.
· Responsible for establishing and maintaining personnel training (eg. De-icing including glycol mitigation; aircraft towing, etc.) and their records per the regulatory requirements; developing and maintaining standard operating procedures for all ramp personnel; monitoring and keeping records of fuel training, testing and sampling.
· Assist with manpower for the facilies housekeeping program which may include the aesthetics and maintenance to all company buildings in Calgary and away from base facilities, to include landscaping and weed and FOD control (Calgary only).
· Develop a maintenance control system to monitor and maintain all company vehicles on a preventative basis and ensure they all meet regulatory requirements.
· Oversee the maintenance upkeep and cleaning of all ramp and fuelling vehicles.
· Monitor and log for all glycol usage and order stock as required.
· Attend meetings with Calgary Airport Authority or other companies that are affiliated with the successful operation of the company.
· Supervision based on contractor safety program, performance and their incident rates.
· Responsible for issuing protective equipment to all Ramp, Ground Maintenance and Vehicle Maintenance personnel.
· Responsible for overseeing crew change housing outside of the Calgary operation.
· Manage all aspects of the facility operations and provide direct daily supervision of all Ramp personnel to ensure compliance with policies, procedures and individual job descriptions.
· Any other duties that may be deemed necessary or as required.
The successful candidate should possess the following qualifications and competencies. In addition personality profiling will be required of all candidates granted an interview for this position.
Qualifications, Experience and Competencies: · High School Diploma
· Minimum 4 years hands-on Ramp experience.
· Minimum 1-2 years Supervisory/Management experience required.
· Prior experience in facilities management is considered an asset.
· Knowledge of all pertinent sections of Sunwest’s Ground Icing Operations Program will be required of the incumbent for training requirements.
· Well-developed supervisory abilities to encourage employee engagement, high performance, and promote good morale.
· Solid delegation skills.
· Strong organizational and prioritization skills, as well as the ability to multi-task on a daily basis.
· Ability to establish and maintain effective working relationships.
· Ability to develop and implement policies and procedures pertaining to facilities management operations and security.
· Strong written and verbal communication skills are required.
· Excellent interpersonal skills.
· Demonstrated initiative and self-motivation abilities.
This position is responsible for all Ramp Operations and related functions, and in particular for:
· Full knowledge and involvement in the Safety Management System.
· Notification to the Accountable Executive of any safety related problems and the action necessary to correct or mitigate them. This includes, where applicable, the requirement for additional financial or other resources. When a safety related problem is identified, it must also be communicated to the Director of Safety along with the corrective action taken.
· Establishing department policies and procedures
· Liaison with the regulatory authority on all matters concerning facilities and ramp operations.
· Issuing directives and notices to ramp crews as required.
· Identify hazards and carry out risk management analyses of those hazards
· Adhere to the safety accountabilities as per Sunwest’s Safety Management System manual.
Sunwest Aviation Ltd |
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