New Posting - Strategic Aviation Services

Supervisor - Fort St. John
Strategic Aviation Services - Fort St John, BC

Strategic Aviation Services is Canada's largest ground handler servicing clients such as Air Canada, WestJet, United, Canadian North to name a few. Due to growth within the company we are searching for an individual with proven leadership qualities. Supervisors assist in communicating policies and procedures within their operation. They assist with directing and coordinating activities to provide a safe environment for employees while maintaining fast and efficient services. This position requires working in a fast paced environment with time constraints to meet arrival and departure goals. A professional and positive image must be consistently displayed by the employee. “Lead by Example” concept is strongly promoted. Supervisors must report to work on a regular and timely basis; report directly to the manager. Performs all functions of ramp agent, as needed. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies (safety toe shoes, uniform cleanliness, and jewelry). Works in conjunction with ramp team and remains within the footprint of each assigned flight to oversee the safe and timely operation. Responsibilities Verify training and education is provided Identify and correct hazards Directly observe workers Correct unsafe or unwanted behaviour Direct and instruct workers Respond to worker questions and concerns Ensure the health and safety of all workers Be knowledgeable about the Act, the regulation and the Guidelines Know the work process, the hazards involved and effective control measures for the hazards Ensure workers are made aware of all hazards Ensure workers are made aware of all hazards known or reasonably foreseeable Ensure workers comply with the Act, the Regulations, etc. Provide/verify workers’ training before undertaking new tasks Verify that workers’ performance meets expectations for safety Actively seek out emerging hazards Record one daily entry in a Supervisor’s journal or log Correct improper work activities and conditions Positively reinforce safe/proper work performance Ensure documentation is clear, appropriate, and frequent enough to show a systematic approach Job Duties Schedule and coordinate SA GSA employees as required, ensuring all shifts are covered. Work with the Operations Manager and HR team to ensure staffing levels are complete; and be involved in the hiring process including interviewing GSA candidates Deliver all necessary training to GSA employees Work with the Operations Manager to ensure employee assessments are completed in a timely fashion. Delegate daily flight responsibilities among ramp team members and assign all team members. Conduct briefings on pre- arrival/departure for each flight; ensure ramp set up and preparation is performed and obstacle clearance zones are clear; perform walk around inspection for each flight after arrival and before departure. Follow and enforce all airline standard operating procedures. All information is found in the service manuals for Jazz and West Jet. Ensure aircraft is loaded in accordance with operations instruction. Ensure working headsets are on hand for each flight as well as day/night wands and all employees are wearing safety vests while assisting with aircraft movement. Ensure foreign object debris walks are performed accordingly All issues on the aircraft to be reported to the flight crew. Ensure proper first aid procedures are administered to injured staff and correct reporting procedures are carried out. Intelex (Safety Management System – SMS) must be generated and sent out within 3 hours of occurrence. Complete DFR’s, including fuel burn reports and deicing logs. Complete flight paperwork including (but not limited to) lavatory log, de-ice log, and daily shift paperwork such as shift report, GSE checklist, and cabin service cleaning report, Report load plan in accordance to SOP bin load discrepancies or any deviation from the planned load to operations. Ensure proper handling and loading of bags, live animals, and special cargo; ensure freight, mail, cargo, and baggage is received and delivered in a timely manner; obtain last bag clearance from bag room for each assigned flight. Coordinate the release of cargo shipments and any special requests from the flight crew, gate agents, or any other customer service entity; follow all airline SOP in accordance with training. Delegate job duties as required and ensure completion. Able to work as a team or work independently without direct supervision. Ensure the ops manager is notified of any changes to the situation. Adhere to all policies and follow established procedures. Participate in required meetings providing input and recommendations. Perform other ground service duties as assigned. Requirements Worked as a Ramp Agent for at least three (3) months Be at least 18 years of age Possess a valid driver’s license Ability to work on a permanent basis in Canada Obtain a clear criminal record Ability to obtain necessary airport and/or Transport Canada security clearances Must be capable of lifting/pushing/pulling up to 70lbs on a regular basis Ability to work nights, weekends, holidays and varying schedules, and on call – as required Must successfully complete airline specific training programs and recertification Willing to participate in formal leadership and job specific (i.e., Train the Trainer) training Perform required airline and Company audits Willing to travel to other bases Proficient with computers and Microsoft applications For further information, or to apply, please click here