New Posting - Avmax

Avmax has an immediate opening for a Customer Service Representative within Component Shop division.

Reporting to the Component Shop Manager specific duties include:
• Customer service: coordinate service calls when needed / respond to any administrative request by customer.


• Produce a weekly report of all outstanding work filtered by each tech for the Component Shop.
• Email or fax all quotes to customers for approval.
• Review past due quotes and make contact with customers in regard to getting the work approved.
• Work with customer to resolve any issues brought forth.
• Look after exchanges needed by customers.
• Send out customer reports.
• Follow up on parts needed to complete the job.
• Open, close and track Work Orders.
• Create quotes for Work Orders.
• Create and track Repair Orders.
• Daily collection, verification and processing of time cards from the previous day. 
• Work with the payroll department to ensure accurate submission of all time cards and time off requests; adhere to strict deadlines.
• Ensure accurate and timely data entry within Quantum.
• Other duties as assigned.

Qualifications:
• Minimum High School Diploma or equivalent.
• Strong customer service skills.
• Strong MS Office skills.
• Communication - both verbal and written English language.
• Shows exceptional organizational and time management skills.

Experience:
• Minimum three years administration experience.
• 1-2 years of customer service experience.
• Quantum experience is considered an asset.
• Aviation experience is considered an asset.


How to apply: Applicants should apply online at: http://www.avmaxgroup.com

Avmax Group Inc. offers a competitive compensation package including an optimal benefits plan and pension plan.

Avmax Group Inc. is dedicated to, and prides itself on being an equal opportunity employer. We celebrate and welcome the diversity of all of our employees. Avmax Group Inc. has specific policies in place to prevent discrimination in our hiring practices on the basis of the protected grounds dictated by Canadian legislation. In order to be in compliance with the law, employees must be legally eligible to work in Canada.