New Posting - BBA Aviation

Station Manager
BBA Aviation - Saskatoon, SK

Reporting to the Director Operations, the Station Manager is responsible for a safe, smooth and efficient operation of the ASIG Ground Handling Canada Ltd airport base. The Station Manager performs an instrumental role as a leader in building and managing all facets of the Station Operation on a day to day basis. In this position, the Station Manager must ensure operational procedures are conducted in a safe, efficient and professional manner; provide senior leadership and maintain positive relationships with the direct reporting staff (Supervisors), the front line workforce, our customers and local authorities; the candidate must have several years of experience in all aspects of managing a large workforce and ground support equipment fleet; the ability to prepare and analyze Station budgets as well as workforce planning on an ongoing basis, is a must; previous experience in the aircraft ground handling field at a Management level will be essential to the selection of the successful candidate. Key Accountabilities & Responsibilities:  Manage the day to day operations to meet organizational performance plans and growth objectives within established budgets and timelines Manage and control departmental expenditures/finance within established budgets Implement and enhance a daily operating report process that measures effectiveness to plan for the operation Monitor, measure and report on operational issues, opportunities, development plans and achievements Manage direct reporting staff; implement training to improve skills and to insure a satisfied front line workforce Develop forward focused station planning to predict staff and equipment requirements Build a strong operation work group by identifying weaknesses and implementing processes and training to close those gaps Provide leadership and guidance by coaching, counseling and mentoring the Supervisors and front line workforce on a day to day basis to directly enhance their skills Identify and implement new operating techniques that will improve productivity and reduce costs Ensure activities meet with and integrate with organizational requirements for quality, health and safety, legal, environmental and general overall objectives Identify and implement plans to reduce ground support equipment fleet expense and assist with fleet renewal requirements planning Contribute to the evaluation and development of operational strategy and performance in co-operation with the company’s Senior Management Team Assist the Supervisors in the day to day operations Review work performance to ensure staff are meeting company requirements Ensure customer service standards are met and/or exceeded Take corrective/disciplinary actions when necessary Oversee and provide training for Supervisors and front line workforce to ensure they are incompliance with the company safety standards and procedures. Update and maintain training files as required Ensure that departmental control procedures are established and maintained Ensure all ramp vehicles and equipment is being properly maintained Submit all reports/documentation as required by the Director of Operation Other duties as assigned Qualifications Minimum of (2) years’ experience in the aircraft ground handling industry at a Management level Have had success partnering with colleagues across the business and are viewed and respected as a leader and coach Ability to work cross functionally and resolve internal issues Related work experience in ground handling at various levels and also familiar with ground support equipment fleets Strong attention to detail and knowledge of effective ground handling operating procedures Produce and metric focused using these skills to drive operating results Demonstrated management/leadership abilities, including training, team building and administration; can build a strong front line team focused on productivity while enhancing employee and customer satisfaction Have a strong reputation of relationship building with both internal and external customers Have experience in positions of increasing responsibility in a safety, operationally focused, service-oriented business Experience managing a large diversified workforce Have good communication skills both verbal and written Proficient with computers and a good general knowledge in software applications such as Microsoft Word, Excel, Outlook Able to work in adverse weather conditions Flexible work schedule including evenings, weekends and holidays if required Salary will be determined based on experience. Selection will be based on candidate qualifications, company requirements and individual assessment results. For further information, or to apply, please click here