New Posting - Executive Flight Centre

Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in both Alberta and British Columbia, EFC offers a diverse range of aviation services to meet the needs of airport users. EFC also offers additional expertise and services to customers throughout Western Canada in the areas of Airport / Aerodrome Services and Aviation Real Estate Development. Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service. 

Our Terrace Location is seeking an experienced administrative professional to support our diverse operations for a maternity leave coverage on a full-time basis. This is a one (1) year contract/term position which will work Monday through Friday 40 hours per week.

Responsibilities:
• Performs general administrative duties, including but not limited to: preparing packages/documents, writing letters/announcements, filing, faxing, scanning, photocopying, etc.
• Assist with maintaining organization and general cleanliness of the office and office areas.
• Organize catering and arrange for transportation/hotels as requested.
• Maintain a strong knowledge of all areas of emergency and security procedures including alerting procedures.
• Organize fuel, transportation, aircraft services, parking hangarage, etc.
• Maintain a flight watch system in order to monitor a flight’s progress and future requirements.
• Collect, maintain, calculate and accurately complete the proper billing amounts and rate quotations on the appropriate flight forms for each activity within the operation.
• Provide flight information to crews and 3rd party companies.
• Create, monitor, and report on weekly and monthly logistics key performance indicators.
• When required provide operational information and other potential business opportunities to management.
• Act as a key point of contact to external groups including; passengers, crew, service providers and airport operations.
• Meet and greet passengers and crew.
• Work closely with all departments to provide information as requested as it relates to daily, weekly and monthly activities.
• Build and maintain positive relationships with customers.
• Safety Committee member.
• Passenger check-in responsibilities as assigned.
• Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.
• Ensure exceptional, courteous and respectful customer service through compliance and participation in the Company’s Step Up to Customer Service Program. 
• Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.
• Perform any other duties as required.

Qualifications and Experience: 
• Completion of High School Diploma
• Valid Class 5 Driver’s License - No Graduated Driver’s License.
• A certificate or diploma in a related field is preferred.
• 1-3 years of direct working experience in the aviation field is preferred.
• Strong customer service skills, friendly demeanour and professional presence are required.
• 2 or more year’s administrative experience is required.
• Strong knowledge of Microsoft Office products, including Excel, Word, and PowerPoint is required.
• Strong attention to detail and accurate data entry skills are required.
• Must be highly motivated and able to work independently as well as in a team environment.
• Time management skills with the ability to meet/exceed deadlines are required.
• Excellent analytical and problem solving skills.
• Strong written, verbal and interpersonal skills to communicate with all levels of the organization.
• A high level of confidentiality and professionalism is required.

Executive Flight Centre offers competitive compensation and a comprehensive benefits package, an incredible work environment, and career advancement opportunities. Please visit our web site athttp://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

To apply for this position, please send your resume and cover letter to careers4u@efcaviation.caindicating the position title and location you are applying for in your subject line.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.