New Posting - Transwest Air

Flight Attendant Manager
Transwest Air - Saskatoon, SK

At Transwest Air, we are passionate about putting the customer at the heart of everything we do as this sets service standards that others aspire to. As a Flight Attendant Manager you will lead, manage, coach, and inspire your team of cabin crew to consistently deliver high performance in-flight service. Your expertise is people management and your passion for outstanding customer service will ensure world class service that puts our customers first on each and every flight. Qualifications: - Know contents of the air operator's operations manual, air operator certificate and operations specifications as are necessary for the performance of the assigned duties. - Know the provisions of the Aeronautics Act, the Canadian Aviation Regulations and Standards, as are necessary for the performance of the assigned duties. - Demonstrate to the Minister that the person has the ability to fulfill the responsibilities of the position. Responsibilities: - Assuring a current and approved Flight Attendant Manual is in place. - Assuring a current and approved flight attendant training program. - The issuance of directives and notices to the flight attendants as required. - The actioning and distribution of accident, incident, and other occurrence reports. - The processing and actioning of any cabin crew reports. - The supervision of flight attendants. - Assuming any responsibilities delegated by the Operations Manager. - Training of flight attendants in accordance with the approved training program. - The maintenance of flight attendant training records. - Liaison with other company departments. - The development of safety features cards. - In his or her absence, all responsibilities for duties shall be delegated to another qualified individual, except that the knowledge requirements detailed under flight attendant manager qualifications may be demonstrated to the air operator rather than the Minister. For further information, or to apply, please click here