New Posting - WestJet

Bilingual Cabin Crew - Toronto Based
Westjet Airlines - Toronto, ON

Named one of Canada’s Top 100 Employers (2012), WestJet is a growing airline with over 8000 employees, flying 99 aircraft to over 80 destinations throughout North America. Sure, it’s our planes that fly you to those places, but it’s really our people who get you there. Our Cabin Crew spend the most time with our guests and know the importance of delivering World Class Guest Experience 100% of the time. Cabin Crew are not only the face of our company; they ensure the safety and comfort of our guests, crew members and aircraft. In-flight crew members are great multi-taskers, take pride in representing WestJet, and are able to handle all types of challenging situations. They understand that it is a fast paced, and ever changing work environment with non-traditional working hours. If this sounds like a good fit for you, then we’d like you to be a part of our vision of becoming one of the five most successful international airlines by 2016. It’s our commitment to caring that has awarded WestJet the title of Canada’s Most Admired Corporate Culture by Waterstone Human Capital three years in a row. What we say in our ads is true: “Owners Care.” Full Time Bilingual Cabin Crew - Toronto Based Breakfast in Montreal? Swimming in Cancun? Sunshine and Surfing in Hawaii? Sushi in Vancouver? Meeting new people every day? Does your current job offer you that and a view from 39,000 feet? Linguistic Requirement We are currently recruiting Bilingual Cabin Crew with an advanced level of spoken English and an advanced level of at least one other language specified below: French Spanish German Italian Dutch Portuguese Cantonese Mandarin Japanese Candidates will undergo an assessment in both languages to ensure they meet this posting’s linguistic requirement. Conditions of Employment: Must be 19 years of age or older Must be able to communicate with an advanced level of written and spoken English and an additional language stated above Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Cabin Crew wherever WestJet operates) is required Must be able to reach 206 cm flat-footed without shoes (emergency equipment requirement) Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card) Must be able to lift 50 pounds from floor to waist and 22 pounds overhead Must successfully complete a 5-week full-time initial training program as well as recurrent annual training; both of which are held in Calgary Must pass a WestJet pre-employment medical Must be able to travel away from home for up to 6 consecutive days Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year Must be available for reserve shifts. When on call for reserve, Cabin Crew must be contactable and able to report to work within 2 hours of the request being made. Reserve is scheduled in blocks of 5 consecutive reserve days Must be able to adhere to strict uniform standards A clear criminal background check is required Completion of an emergency first aid course, which includes CPR C/AED and airway emergencies. The course must be provided by a provincially recognized organization, as listed through the Labour Canada website: http://www.labour.gc.ca/eng/health_safety/prevention/first_aid.shtml. Proof of completion will be required before the commencement of training. Safety: Enforce and follow all Standard Operating Procedures to ensure compliance with WestJet and Regulatory Standards Operate safety and emergency equipment such as oxygen systems, aircraft doors, evacuation slides, fire extinguishers, life rafts, galley equipment, communication equipment, and lighting systems First Aid certification is an asset Service: Ensure and uphold exceptional guest service standards, both inflight and on the ground Complete service and sales in accordance with WestJet service standards Anticipate and adhere to guests’ needs Assist with the stowage of carry-on items (includes pushing, pulling reaching, stooping, kneeling, lifting and carrying luggage) Manage uncomfortable situations such as unruly guests Carry oneself with the utmost professionalism and poise while on-duty Groom oneself according to WestJet’s strict uniform standards Core Qualifications: Advanced level of spoken English and an additional language stated above High school diploma Minimum of 5 years experience providing exceptional customer service Minimum of 2 years sales experience Must be able to solve problems and make quick decisions in the interest of crew and guests Must be comfortable working in confined spaces Must be flexible and able to work a varied schedule Intermediate skill level with computers Post-secondary education is an asset Leadership Qualifications: Demonstrated ability to coach and mentor Deliver and receive feedback Execute directives upon delegation Make sound decisions and efficiently solve problems Work well in a team environment Convey and receive messages to meet the needs of others Handle stressful situations with ease *** Please inform your current Team Leader/Manager when applying to this posting. WestJet flies our current fleet of 99 aircraft to 80 destinations across Canada, the US, and the Caribbean. We are recognized as a Top Employer in Canada and our more than 8500 employees work hard to ensure we maintain our position as one of Canada’s most respected corporate cultures. In 2013 WestJet will be launching a regional carrier that will continue to ensure our amazing growth. We would like to thank all applicants in advance for sending in their resumes. Only those who qualify will be considered for the role. WestJet is an equal opportunity employer and encourages applications from all qualified individuals. WestJet's hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. WestJet does not discriminate against applicants based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted. Safety comes first at WestJet. Posting Close Date: 11/06/2015 (Please note the posting will close at 11:59pm EST)  For further information, or to apply, please click here