New Posting - GardaWorld

Operations Officer Job
GardaWorld - Calgary, AB
$19.23 an hour

Come build your career at GardaWorld! GardaWorld Aviation Services is the largest provider of security services to the Canadian Air Transport Security Authority (CATSA). We deploy specialized security professionals in 28 airports in Canada, protecting the traveling public and enabling smoother and safer cross-border business interactions. Our highly qualified security professionals understand that travel still needs to be a positive experience and know how to respond to challenging situations. The friendly, approachable manner of the GardaWorld team is part of what sets us apart. Headquartered in Montreal, Canada, GardaWorld is the world’s largest privately owned security services company. We operate across a range of highly focused business solutions including cash services, protective services and aviation services. Over 48,000 highly trained, dedicated professionals serve clients in North America, Latin America, Europe, Africa, Asia and the Middle East GardaWorld offers great opportunities for personal growth and advancement. Do you want to work in a collaborative environment that encourages team cooperation? You can make a difference in a company that gives you complete latitude to deliver the best customer service. We are currently hiring Operations Officer for the Calgary Airport, on a Full Time Contract basis. Position Description The GardaWorld Prairie Regional Operations Centre is seeking to fill two Operations Officers positions. Reporting to the Manager, Infrastructure and Technologies, the Operations Officer develops reports, reconciles data, tracks incidents, monitors and reports on checkpoint efficiencies and answers phone calls. Compensation: $19.23 per hour Major Accountabilities / Responsibilities includes, but are not limited to the following: * Manages the regional book-off line and make appropriate “real time” entries into our scheduling software (gSKED) * Assists with the coordination of GardaWorld’s absenteeism programs at each airport within our region * Electronically track, monitor and file incidents into our incident management software (Perspective by PPM 2000) * Monitors and reports on an internal system, which is called BPSS and reports on checkpoint utilization, to assist in operational efficiency * Monitors and reports on flight delays & cancellations to assist with operations * Monitors and reports on potential weather concerns that may affect operations * Generate reports pertaining to all the above Hours of operation & shifts: The R.O.C. operates 24 hours 7 days a week, year round. A successful candidate will have to be able to work 8 hour shifts within all hours of operation. Background (Education/Licenses/Work Experience): * Minimum of 3 years’ experience in operations, communications, administration, security or a related field * Intermediate proficiency with MS Office Suite * Perspective by PPM 2000 knowledge would be an asset Skills & Proficiency: * Demonstrated ability to plan, schedule and execute on assigned tasks * Ability to manage multiple projects and prioritize in a deadline oriented environment * Multi-dimensional approach to tasks – must be detail oriented yet able to see the big picture when seeking solutions to processes and system related issues * Ability to interact well with others at various levels within the organization * Proficient with computer software programs as well as ability to work with data tables and data extraction Personal Characteristics: * Analytical, detail oriented and technically astute * Self-motivated, with the ability to work both independently and in a team environment * Easily adaptable to change and must embrace new challenges * Professional demeanour with ability to develop cooperative working relationships in all areas of the business * Ability to work any shift, including weekends We thank all applicants for their interest in the position; however, we will communicate only with the selected candidates. We are an equal opportunity employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, handicap disability or any other protected status. Req Id 47102 - Posted 12/02/2015 - Aviation Services - Administration - Canada - Alberta - Calgary For further information, or to apply, please click here