New Posting - Nippon Express

Air Cargo Agent
Nippon Express Canada Ltd - Mississauga, ON
Permanent

Nippon Express is a global leader in the freight forwarding industry. With offices stretching from Vancouver to Montreal, we provide a wide variety of services including Air and Ocean freight forwarding, Warehousing and Distribution, Customs Brokerage and much more. Our global presence allows us to be one of the largest transportation providers in the world and our reputation has made us a leader in the industry. For more information, please visit our corporate website at http://www.nipponexpress.com/ We are currently looking for an Air Cargo Agent (Permanent Full-time) to join our Air Cargo Division in Mississauga, Ontario. Job Summary Reporting to Air Cargo Manager, this position is responsible for the coordination of International Air Cargo services for both Import and Export. You will be required to process Air Import/Export transactions for assigned clients while providing exceptional customer service to achieve high level of customer satisfaction. Ideal candidates should have good understanding and knowledge in transportation principles and methods for moving cargo by air. Duties and Responsibilities: Air Exports Process Air Exports for various customers while maintaining excellent customer service with all stakeholders; Process shipments using AS 400 and coordinate services with all personnel evolved i.e. Airlines, warehouse personnel, overseas offices; Prepare HAWBs and MAWBs using AS400; Prepare Customer Invoices; Arrange Air Export Quotations and apply appropriate rates based on specific agreements with customer; Air Imports Receive Import files provided by Air Import Supervisor, and verify that each file has all required information; Prepare advise notices and submit them to CNEE’s customs broker; Enter necessary information is entered in AS400 and obtain documents require for customs clearance; Notify consignees and customers about the arrival of their cargo when applicable; Follow up with cargo irregularities and keep CNEE inform on how they are been resolved; Submit documents to Canada Customs for arrival stamping and follow up with releases issued by Canada Customs; Coordinate with warehouse personnel, how to handle local deliveries within Mississauga, Ontario; Place all Air Import Documents together and file them once shipment is successfully delivered to final destination; Skills and Experience 1-3 years of experience in the similar role, preferably in the International Freight Forwarding or Logistics industry; Understanding of Air Transportation principles, including related regulatory laws and regulations; Excellent written and verbal communication skills in English; Able to provide first-rate customer service and solutions to all stakeholders; Strong problem solving skills, logical/critical thinking, and exceptional listening skills Attention to details, well-organized and self-motivated Advanced MS Office skills, especially MS Excel Nippon Express Canada appreciates all applicants, however, only those applicants selected for an interview will be contacted. Nippon Express is an equal opportunity employer committed to an inclusive, and barrier-free recruitment and selection process. If contacted for an employment opportunity please advise us if you require accommodation For further information, or to apply, please click here