Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities:
- Process passengers and baggage.
- Make reservations and compute fares.
- Disseminate information.
- Assist passengers with mobility and special needs.
- Issue tickets and process sales reports for deposit.
- Assemble, control and transmit reservations and passenger data.
- Administer Interline and employee travel both business and pleasure.
- Maintain records as required.
- Process claims for damaged or missing baggage.
- Record flight arrival and departure times.
- Conduct radio communications with the aircraft.
- Perform load service duties.
- Other duties as assigned.
Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications:
- Must have a high school diploma and 1 year of previous related experience.
- Must possess a working knowledge of the Sabre.
- Possess knowledge of passenger check-in and baggage handling.
- Fluently bilingual in English and French.
- Ability to speak Aboriginal Languages an asset.
- Must be familiar with all aspects paperwork/documentation for all passenger service functions.
- Must possess strong communication, and interpersonal skills.
- Proven customer service skills.
- Experience in handling passengers with mobility needs.
- Must be adept at handling multiple tasks, and prioritizing duties.
- Willing to assist in all areas of passenger services.
- Willing to work irregular hours of operation and shift work.
- Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
send your application to recruit@firstair.ca.
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