New Posting - G4S

G4S Business Unit:Canada - Secure Solutions

Closing Date: July 31, 2016

Package Description: Screening Officer

Reporting to the Service Delivery Manager, the Screening Officer is responsible for ensuring that the traveling public, their personal belongings, and the carry-on baggage and items they have with them are screened before they enter the sterile area of the airport. This will be accomplished by using metal detection equipment, X-ray equipment, and explosive detection equipment, as well as physical search techniques to search baggage, items and personal belongings. As this is a unionized environment shifts assignments can be any day of the week (including Saturday, Sunday, and holidays) and starting and ending at any time during the day.

Role Responsibility:

• Work as a productive team member and support and promote a positive work environment
• Communicate clearly and effectively
• Manage conflict
• Provide excellent customer service and promote teamwork
• Respond to alarms on EDT, X-ray and other equipment
• Become knowledgeable and conversant with emergency and contingency procedures
• Become knowledgeable and conversant with SOP’s and COP’s and CATSA Directives
• Establish and maintain effective communications with passengers and team members;
• Liaise with industry officials and regulatory authorities as applicable (e.g. Transport Canada,
• CATSA, RCMP, Airport Authority etc).
• Ensure uniform compliancy
• Ensure that all professional certifications, clearances, RAIC’s are current

The Ideal Candidate:

• Must be able to work shift work
• Must be able to obtain a Transport Canada Security Clearance
• Physical requirements include but are not limited to:
• Standing for long periods of time
• Lifting/pushing/pulling luggage and/or other items
• Bending, stooping, kneeling
• Performing surface lifts
• Ability to mentally focus and concentrate for a prolonged periods of time. 
• Completion of High School; Some college/CEGEP/vocational is an asset
• Successfully complete all CATSA assessments including SOF and OJT programs to attain Screening Officer designation.
• Must be able to obtain a valid medical certificate
• Proactive team member with excellent problem solving skills
• Ability to prioritize, multi-task and work under pressure in a dynamic environment
• Proven ability to take accountability for personal actions and decisions
• Excellent communication, both oral and written, customer service and conflict resolution skills
• Ability to demonstrate a high level of professionalism, tact and diplomacy
• Strong interpersonal and relationship building skills
• Ability to think logically and analyze information
• Computer skills an asset
• Knowledge of CATSA Organization, CATSA SOP’s, local COPs, Transport Canada
• Regulations as they pertain to screening and the Aeronautics Act an asset

Screening Officer (Abbotsford, BC)

Job Reference: G4S/TP/2429278/70227

Number of Positions: 4

Job Category: Security/Protective Services

Contract Type: Part Time

Salary: C$17.07 - C$19.39

Location: Abbotsford, BC

G4S Region: North America

Country:Canada