New Posting - Sunwing Travel

Sunwing Travel is currently recruiting a Quality Assurance Auditor

Overall Objective:

The Quality Assurance Auditor will conduct independent evaluations of the Air Operators quality system to determine its degree of adherence to specific criteria and to evaluate the effectiveness of its business processes. They will work closely with the Flight Operations team to solve quality problems and recommend solutions for continued improvement.

Responsibilities:

The Quality Assurance Auditor is responsible and accountable to the Quality Assurance Manager for the following:

•             Conducting audits of all functions and elements necessary to confirm that the air operator is in compliance with the applicable regulations and the appropriate approved manuals;

•             Maintaining audit checklists for all functions controlled by the approved manuals, where having regard to the size and complexity of the air operator’s activities, checklists will be sufficiently detailed to verify compliance with regulations and standards;

•             Conducting activities associated with audit preparation and planning, audit performance, audit reporting, and audit follow-up and closure in accordance with the procedures outlined in the Flight Operations Quality Assurance Manual;

•             Facilitating root cause analysis sessions for the purpose of developing effective corrective action plans;

•             Delivering Quality Management training (e.g. Root Cause Analysis);

•             Attending Quality Management meetings and symposiums (e.g. Flight Operations QA Committee);

•             Fulfilling the role of Dangerous Goods Coordinator as outlined in the Dangerous Goods Operations Manual;

•             Other duties as assigned.

Requirements:

•             Post-secondary education in a related field, or an equivalent level of education and experience

•             Must have a minimum of three (3) years’ experience in the aviation industry, preferably in one of the following functional areas: Flight Operations, Maintenance & Engineering, In-flight Services; Ground Handling or an equivalent level of experience and education;

•             Demonstrated knowledge in the use of computer applications, such as MS Word, MS Excel, MS PowerPoint, MS Visio, and MS Access;

•             Demonstrated problem solving and analytical skills;

•             Demonstrated organizational, planning and administrative skills;

•             Demonstrated knowledge in data analysis techniques (i.e. statistical methods);

•             Effective communication skills (including report writing);

•             A good understand of quality management principles;

•             A good understanding of safety management systems (SMS) for aviation organizations (e.g. Air Operator (AO) and Approved Maintenance Organization (AMO));

•             A good understanding of safety management principles;

•             An understand of safety management databases, such as AQD.

Environment and Scope:

•             Works independently with guidance from direct and indirect supervisors;

•             Fast paced, deadline oriented work environment;

•             Volume varies seasonally;

•             Mon to Fri, 9am to 5pm;

•             Able to travel.

If you are interested in applying please forward your resume and cover letter to hr@sunwing.ca with the subject line reading Quality Assurance Auditor. We would like to thank all that apply however only those who meet the qualifications will be contacted.

At Sunwing we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), Sunwing will also provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process.