New Posting- Canadian North

Customer Service Agent
Canadian North 

 - Norman Wells, NT

Reports To: Station Manager Competition No: 124-AP2016 Qualifications:  Canadian Citizen or Landed Immigrant (must be able to meet Transport Canada Security Clearance Regulations)  Clean criminal record  Customer-friendly focused at all times  Ability to be cross-trained for operations, airports and cargo duties  Problem solving skills  Excellent organization ability  Work efficiently with Computer systems; typing skills considered as asset  Excellent communication skills  Ability to work in a team environment  Ability to work under stressful time constraint circumstances  Ability to work shift work including nights, weekends, statutory holidays (please note if you are only available in the evenings and on the weekends, this schedule will NOT work for you)  Strong interpersonal skills and ability to multitask  High School Diploma/and or equivalent work experience  Previous airport experience considered an asset Responsibilities:  Processing of passengers, computing fares, reservations sales, ticketing sales and related activity  Processing of weight and balance flight load forms, waybills, manifests for shipment of freight, etc.   Processing station accounting reports   Processing baggage and attending to passengers requiring assistance to and from the aircraft  Processing of claims for lost cargo or baggage  Transmittal of load messages and other flight operations activity  Assist cargo department in cargo related functions as required  Assistance in sales related functions  Actively participate in the Company’s Safety Management Systems program and demonstrate knowledge of employee responsibilities regarding safety  Other duties as assigned Additional Information: To apply for this position, please use the Online Application found at www.canadiannorth.com/careers. Resumes can also be submitted by fax to 403.717.1532. Please include Part-Time Customer Service Agent, YVQ and the competition number 124-AP2016 in the subject line. We thank all applicants for their interest; however, only candidates selected for interviews will be contacted. Canadian North and its founding companies (Canadian Airlines, Pacific Western Airlines, Transair, Nordair) have proudly served Canada’s North with passenger and cargo services for more than 80 years, with scheduled flights to 19 destinations in the Northwest Territories and Nunavut, via the southern gateways of Edmonton and Ottawa. Canadian North is also the premier provider of air charter services for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out charter services, as well as charter flights across North America for sports teams, cruise lines and large groups. Canadian North is a subsidiary of NorTerra Inc., which is owned by the Inuvialuit Development Corporation, representing the Inuvialuit of the Western Arctic. By submitting your resume you agree that it may be shared amongst NorTerra’s subsidiary companies (Canadian North Inc., Northern Transportation Company Ltd and Weldco-Beales Manufacturing Inc.).