New Posting - Executive Flight Centre

Airport Operations Technician Level 1

Executive Flight Centre (EFC) has been setting standards in aviation fuel and service for over forty years. Headquartered in Calgary, with operations in both Alberta and British Columbia, EFC offers a diverse range of aviation services to meet the needs of airport users.  EFC also offers additional expertise and services to customers throughout Western Canada in the areas of Airport / Aerodrome Services and Aviation Real Estate Development.  Our vision is to provide an excellent quality of service to all customers in the Aviation Industry by focusing on Safety, Quality, Consistency and Customer Service.

Our Nanaimo Airport location is seeking experienced Airport Operations Technicians to support our diverse operations.

Main Functions:

Airport Operations Technicians work to ensure the safety, protection and maintenance of the Nanaimo Airport property, personnel and information.

Responsibilities:

·         Patrol inside and outside of all airport areas including; the terminal building, various facility buildings and airside restricted areas via fixed post, roving controls on foot and/or in vehicle. This includes the monitoring of passengers and conducting physical checks of all fences, gates, hazard beacons, building doors, and parking lots, including traffic and taxi/shuttle areas. 

·         Coordinate and enforce parking control, terminal curbside safety and pedestrian traffic control.

·         Monitor, operate and maintain security equipment including; videos, computers, radios, and phones.

·         Record keeping and report writing including maintaining a (digital) security log book.

·         Ensure that the Facility’s Safety and Emergency Procedures are followed in response to fire alarms and other site emergencies.  This will include monitoring alarms systems, site access system and responding in accordance with the site procedures.

·         Detect or prevent thefts and vandalism as required.

·         Perform workplace safety inspections as required and demonstrate an active interest in promoting safety consciousness for everyone at the Nanaimo airport including employees, passengers, customers and visitors.

·         Monitor and record environmental and weather conditions.

·         Perform facility landscaping and maintenance duties including but not limited to; grass cutting, weeding gardens, picking up litre and waste control on site.

·         Perform other general labour duties as required in the terminal building and on the airport property.

·         Perform winter safety mitigation duties, including de-icing, shovelling walkways, apron and parking areas during snow events and providing safety support for airport customers.

·         Perform tests and report on various airfield operations including but not limited to; surface conditions reports, runway friction tests, wildlife control measures and airside intervention.

·         Complete required site specific and EFC training.

·         Perform logistical support duties at the terminal building as required.

·         Follow direction and guidance from the Nanaimo Airport Authority and EFC.

·         Maintain a tidy and orderly work area exhibiting pride in work performance and contributing to a healthy and safe work environment.

·         Ensure exceptional, courteous and respectful customer service through compliance and participation in the Company’s Step Up to Customer Service Program.

·         Comply with and participate in the Company’s Health & Safety and Quality programs and initiatives.

·         Perform any other duties as required.

Qualifications and Experience:

·         Completion of High school diploma.

·         Previous security experience is an asset.

·         Previous experience in the aviation industry in a similar role would be an asset.

·         Able to obtain an airport security clearance.

·         A valid class 5 driver’s license is required – No Graduated Driver’s License permitted.

·         First Aid and CPR would be an asset.

·         Security Services License.

·         Excellent written and verbal communications skills.

·         Meticulous Record Keeping, Report Writing, Observation skills.

·         Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

·         Able to work various weekday, evening and weekend shifts.

·         Professional appearance and behaviour while providing superior customer service.

·         Demonstrate judgment, common sense and decision-making ability, particularly when required to take charge and direct others in emergencies or other incidents.

·         Must be physically fit and able to meet the physical demands of the position which include but are not limited to; standing and/or sitting for long periods of time, reaching above/below shoulders, bending/squatting/kneeling to perform searches and lifting/pushing/pulling luggage and other heavy items.

·         Able to work well under pressure.

·         Able to work with the public and deal with conflict resolution.

·         Able to work within a structured and highly regulated environment.

·         Highly motivated and able to work well with minimal supervision in a fast paced environment.

·         Professional, punctual, meticulous and diligent.

·         Able to work collaboratively as a productive member of the EFC Team.

Executive Flight Centre offers competitive compensation and a comprehensive benefits package, an incredible work environment, and career advancement opportunities. Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.

To apply for this position, please send your resume and cover letter to careers4u@efcaviation.ca indicating the position title and location you are applying for in your subject line.

We thank all applicants for their interest in Executive Flight Centre; however, only candidates selected for interviews will be contacted.