Executive Flight Centre (EFC) has been setting standards in aviation
fuel and service for over forty years. Headquartered in Calgary, with
operations in both Alberta and British Columbia, EFC offers a diverse range of
aviation services to meet the needs of airport users. EFC also offers
additional expertise and services to customers throughout Western Canada in the
areas of Airport / Aerodrome Services and Aviation Real Estate Development. Our
vision is to provide an excellent quality of service to all customers in the
Aviation Industry by focusing on Safety, Quality, Consistency and Customer
Service.
Our CNRL Horizon Aerodrome location is seeking an experienced Ramp
Agent to support our diverse operations for the winter season. This is a winter
term rotational position to April 15th with a four (4) day on and three (3) day
off shift cycle. Flights and accommodations are provided.
[b]Main Functions: [/b]
The Ramp Agent Level 1 performs all ground handling operations and
supports airfield operations and customer service as required in a safe and
efficient manner. The Ramp Agent Level 1 reports to the Ramp Leads and
Aerodrome Supervisor.
[b]
Responsibilities:[/b]
• Perform ground
handling and ramp services responsibilities according to the EFC corporate
standards, including:
o Marshall and chock,
load and unload aircraft according to procedure;
o Connect and
disconnect AC/DC power carts and heat carts;
o Aircraft movement,
placement, and storage;
o Ramp services,
including operations and maintenance of various types of ground service and
light equipment;
o Housekeeping; and
o Groom aircraft,
including lavatory and potable water.
• Ensure compliance
with all legislative, industry and customer standards including Transport
Canada, Occupational Health and Safety and CNRL’s safety and site regulations.
• Direct passengers on
the apron as instructed by passenger service agents;
• Assist with runway
and field maintenance, primarily on the apron and around the building
entrances, for snow clearing and light field maintenance duties as required.
• Track and maintain
inventory levels of runway chemical, deice chemical, sand, field maintenance
stores (wafer, spacer, runway lights, etc.).
• Function as Flight
Lead and assist Customer Service Agents and/or Luggage Agents as needed.
• Provide services
after hours on an on-call/as-needed basis.
• General support
activities related to Aerodrome Operations.
• Maintain a tidy and
orderly work area, exhibiting pride in work performance and contributing to a
healthy and safe work environment.
• Ensure exceptional,
courteous and respectful customer service through compliance and participation
in EFC’s Step Up to Customer Service Program.
• Comply with and
participate in EFC’s Health & Safety and Quality programs and initiatives.
• Perform any other
duties as required.
[b]Qualifications and Experience: [/b]
• High School Diploma.
• Previous aviation
Ramp Agent/Aerodrome operations experience.
• Valid class 5
driver’s license and clean Driver’s Abstract. No restrictions permitted.
• Able to meet all
required pre-employment and site access screening including, but not limited
to, Construction Safety Training System (CSTS), Horizon Site Safety Orientation
(HSSO) and Drug & Alcohol test.
• EFC and CNRL
required theoretical and practical training (i.e. WHIMS, AVOP, DG Cargo, etc.).
• EFC on the job
training for Ramp and Ground Handling Operations policies, procedures and
practices.
• Knowledge of
Microsoft Office, Excel and Word.
• Able to effectively
communicate both verbally and in writing.
• Able to deal with
people sensitively, tactfully, diplomatically, and professionally at all times.
• A strong work ethic
and positive team attitude.
• Able to work in
inclement weather conditions, overtime and extended shifts.
• Able to lift or move
up to 60 lbs.
• Highly motivated and
able to work with minimal or no supervision in a fast paced environment.
• Able to multi-task
and establish priorities in a dynamic and changing environment.
• Professional,
punctual, and diligent.
• Able to work
collaboratively as a productive member of the EFC Team.
Executive Flight Centre offers competitive compensation and a
comprehensive benefits package, an incredible work environment, and career
advancement opportunities. Please visit our web site at
http://www.efcaviation.ca/ for a complete description of our company and to
view other career opportunities.
To apply for this position, please send your resume and cover letter to
careers4u@efcaviation.ca indicating the position title and location you are
applying for in your subject line.
[i]We thank all applicants for their interest in Executive Flight
Centre; however, only candidates selected for interviews will be contacted.[/i]
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