Manager, Operations
Signature Flight Support
- Vancouver, BC
Manager, Operations (Job Number: 23561 )
Description
- Manage day-to-day operation of assigned commercial, charter, and cargo airline accounts,
- Provide service to existing transit and based customers, along with any potential new customers.
- Bulk fuel ordering daily inventory monitoring of aviation fuels in storage tanks, and in some cases, quality control of above ground storage tanks and fuel trucks.
- Manage the maintenance and repairs of all Ground Service Equipment and Building Maintenance, working with the departments to schedule work and control costs on repairs and supplies.
- Serve as Safety Coordinator for assigned FBOs to ensure that all Federal, State and Local regulations are met on a continuous basis, ensuring that the FBO is a safe workplace for employees and customers.
- Responsible for training of all new line service personnel.
- Provide recurrent training to employees on a quarterly and annual basis including, but not limited to, Hazardous Communication according to OSHA regulations.
- Monitor and analyze P & L, making adjustments in operations as necessary to maintain profitability and meet goals.
- Provide support and resolve customers' issues.
- Human Resources duties including, but not limited to, hiring, terminations, performance management and appraisal, employee relations, etc.
Serve as Ground Security Coordinator.
- Special projects as assigned.
Qualifications
- Bachelor's Degree in Aviation Management or equivalent preferred
5-7 years experience in FBO operation including maintenance of various types of aircraft, aircraft fueling and deicing
- Experience in supervising others
- Working knowledge of all applicable FAA, OSHA, local airport authority, environmental, manufacturers', airline specific, and safety regulations and requirements
- Will use computer and standard office machines regularly
- Must be able to read and comprehend FAA regulations, company policies and procedures, aircraft manufacturers' repair station manuals and updates
- Must be able to safely and effectively operate required equipment
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