New Posting - Harbour Air Group

Customer Service Agent
Harbour Air Group - Vancouver, BC

Permanent - Part-time, and Full-time position

Job Summary Are you looking to work for one of Canada’s Best Managed Companies? Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no further!! As the first contact with our customers, Customer Service Agent’s are eager to take customer service to a higher level while balancing multiple priorities. With a strong work ethic, and the ability to contribute to a team environment, the successful applicant excels at providing friendly, professional and efficient service to each of our customers. WORK HOURS: Shifts will vary based on operational needs. Shifts will include working weekends. LOCATION: Vancouver, BC TERM: Full-Time Regular DEPARTMENT: Ground Operations COMPENSATION AND BENEFITS: Competitive wages, flight perks (including buddy passes and global inter-airline partnerships), discounts at local restaurants and partner organizations, uniform, staff events and much more! Responsibilities and Expectations: Checking in and greeting customers Making reservations and taking payments Responding to customer inquiries Gate operation and flight closure Aircraft weight and balance checks Other general counter duties as required Qualifications/Assets Superior customer service skills – willing to take service to a higher level Proven ability to be an effective member of a team Ability to multi-task and prioritize assignments in a fast paced environment Demonstrated computer knowledge and experience working in a Windows based platform Ability to lift heavy baggage 23kg (50 lb) Ability to work flexible schedules including: evenings, weekends, and holidays Fluency in multiple languages a strong asset ABOUT HARBOUR AIR GROUP Launched in 1982, Harbour Air is North America’s largest seaplane airline. It flies more than 450,000 passengers annually, including commuters and tourists throughout coastal British Columbia. Our people are the backbone of our organization and we are committed to creating a culture that inspires one another to achieve extraordinary success. We have regularly been honoured as the recipient of numerous awards including Canada’s Best Managed Companies, BC’s Top 55 Employers, and Canada’s 10 Most Admired Corporate Cultures. STATUS: Full-Time and Part-Time Regular positions available APPLY NOW: Email your resume and cover letter quoting 17-80 Customer Service Agent (Full-Time Regular) or 17-81 Customer Service Agent (Part-Time Regular)  For further information or to apply, please click here