New Posting - Calgary Airport Authority

Manager, Commercial & Retail Development

Closing Date: January 12, 2018

Positions Available: 1

Salary: Authority Band 10 ($93,940 - $97,697 - $101,606 - $105,670)

Status: Permanent Full-Time

WHO WE ARE

We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories and life defining adventures made possible by the work we do. We are committed to fostering an environment where our people are rewarded through meaningful work experiences inspired by purpose.

The Calgary Airport Authority is made up of 300 remarkable people committed to delivering great results. We manage and operate YYC Calgary International Airport and collaborate with the many partners that make up YYC - from airlines to customer services and government agencies to food and retail outlets. With the recent opening of our new international terminal and Canada's longest runway, this is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada's best airports.

THE TEAM

The Retail and Commercial Development (R&CD) team is a cohesive team whereby each member supports the others with inter-functionality between the members and the property portfolios.

WHAT YOU WILL DO

Reporting to the Director, Commercial & Retail Development, this position is responsible for the management of an active portfolio of airline and commercial leases and licenses, as well as the coordination of new air terminal complex developments in the air terminal portfolio.

The position is responsible for the following primary duties:

• Solicit and negotiate offers for new retail, food & beverage and service concepts to satisfy customer demands and expectations while trying to ensure such new opportunities will generate enhanced revenue flows for the airport, with the potential for additional revenue growth

• Analyze tenant sales pro-formas to ensure profitability in order to determine maximum rent threshold and sustainability in the airport market

• Negotiate and complete leases, lease renewals and lease amending agreements, while coordinating airport and tenant legal counsel interaction

• Liaise with and between all airport tenants, including retail tenants, airline carriers, airline maintenance and related aviation businesses as it relates to concerns regarding their business, airport policies and procedures, to ensure tenants adhere to Agreement terms and conditions

• Review and approve tenant development projects prior to Construction Installation Permit submissions (CIP), seeking out solutions to problems between tenant and landlord that will result in a win/win situation for both parties

• Rationalize and re-allocate space within the air terminal building on an as needed basis

• Ensure tenants maintain a high standard of customer service for all passengers and guests to the airport

• Liaise with contractors, in-house departments and tenants with respect to the relocation and construction of tenant spaces impacted in the redevelopment and expansion of the air terminal building

• Actively participate, facilitate and conduct internal and external meetings as required

• Consult with internal/external partners including daily consultation and joint decision making

• Develop guidelines, plan and execute implementation of Supply Chain Management Program to ensure tenant compliance with Transport Canada Security & Emergency Preparedness Plan

• Periodically audit tenant practices to ensure continued ability to safely operate post security concessions.

• In collaboration with other departments, plan, develop, organize, lead and execute concession promotional programs, identify component program requirements, and ensure departmental client sign-off as appropriate, for initiatives.

• Other tasks as required

WHAT YOU BRING

• Experience in commercial property management, real estate development, hospitality, retail and consumer goods, and/or legal contracts

• 7+ years business experience with a degree in business, MBA is considered an asset

• Successful track record in developing retail

• Strong knowledge and experience managing multiple partners

• Knowledge of contract law contracts, leases and marketing of properties (market condition/analysis, tenant retention)

• Understanding of landlord/tenant relations and requirements of each party as it relates to lease provisions

• Knowledge of budgeting, accounting and financial pro-formas in order to evaluate vitality of businesses; basic mathematics of finance to determine net present value for assessing business undertakings

• Knowledge of tenant space development processes and requirements

• Knowledge of assignment/sale of businesses

• Excellent negotiation and communication skills

• Ability to manage a number of projects simultaneously and ensure that the goals for each are met

• Superior ability to handle multiple demands, cope with changing client needs and thrives in a busy work environment

• Must be able to obtain and maintain a Restricted Area Identification Card (RAIC)

WHAT ELSE?

• Experience with property lease management systems would be an asset.

• Analytical skills, with a strong business acumen

• Entrepreneurial mindset

• Relationship management, conflict resolution, and enjoys working in teams

• Ability to multi-task and manage competing priorities

• Strong work ethic, able to overcome challenges

• Project management skills

• Strong energy and passion for retail

Is your heart racing at the exciting opportunity to join our team?