New Posting - Executive Flight Centre

Base Manager
Executive Flight Centre  

 - Calgary, AB

Main Functions: The Base Manager is responsible for the day-to-day operations and overall success of the Calgary operation. The incumbent is expected to drive performance and growth of the business through innovation and strong customer relationships. Responsibilities: • Establish the overall vision and direction for the Calgary location, which includes fueling, passenger and ground handling, and many other ancillary aviation services. • Accountable for the financial performance of the location, including monthly income statement analysis and annual budgeting. • Ensure compliance with EFC’s corporate standards, policies and procedures, and all relevant industry, airport, regulatory and federally/provincially legislated requirements. • Develop a work culture and environment of safety, empowerment, teamwork and continuous improvement, through effective communications and leading by example. • Develop and lead the Calgary Team to meet business objectives and customer expectations, including recruitment, scheduling, performance management and training. • Interact regularly with EFC’s clients, ensuring that customer needs are effectively understood and addressed as required to provide exceptional customer service. • Develop and attain annual goals for the operations, ensuring alignment with EFC’s corporate goals and overall business strategy, through measurement of key performance indicators. • Create, assess, and update business processes as required to drive operational efficiencies and business growth. • Interact regularly with other location managers and senior management to ensure alignment and share best practices. • Develop new business opportunities and revenue streams, including contract negotiation and implementation. • Other duties consistent with Base Manager position. Qualifications and Experience:  • Post-Secondary diploma or degree in a related field is preferred.  • Minimum of five (5) years previous management experience, including direct experience with operations, business processes and leading teams. • Experience in airport refueling and bulk fuel supply is an asset. • Effective leadership and people management skills, including a solid understanding of personnel policies, practices, and procedures. • Excellent verbal and written communications skills. • Well-developed interpersonal skills, including a demonstrated ability to influence and negotiate and a track record of dealing successfully with internal and external stakeholders. • Ability to effectively manage multiple priorities and time lines. • Demonstrated critical thinking, problem solving and decision making skills, including the ability to identify key issues and effectively overcome internal and external challenges. • Able to work collaboratively as a productive member of the EFC Team. • Energetic, self-motivated, and results oriented individual. • Excellent computer skills, including knowledge of Microsoft Office Suite. • Valid driver’s license and ability to obtain/hold an YYC airport RAIC and required security clearances. Executive Flight Centre offers competitive compensation and a comprehensive benefits package, a great work environment, and career advancement opportunities. Please visit our web site at http://www.efcaviation.ca/ for a complete description of our company and to view other career opportunities.