Ramp Manager
Menzies Aviation
Menzies Aviation
- Saskatoon, SK
The Ramp Manager, under the direction of the Station Manager, YXE will plan, organize, coordinate and manage the activities of the ramp operations through a team of managers and front line employees. Essential Duties and Responsibilities: • Deliver superior service to customer airlines according to airline requirement. • Reviews activities, cost operations and forecast data to ensure progression toward station/corporate goals and objectives. • Daily operational tracking of performance, taking immediate action to correct any shortfalls. • Administer organizational policies and provide accountable oversight of all the duties and responsibilities through subordinate managers/supervisors. • Develops, reviews, updates and implements business strategic planning including operational and financial performance and new product/business developments. Leadership Development/Personnel Accountability • Provide leadership for employee relations through effective communications, including coaching, disciplinary, and positive recognition. • Provide leadership for problem resolution to facilities improved performance metrics. • Mentor employees to build bench strength for promotional opportunities. • Work closely with Human Resource and SSE departments to provide effective training and development programs. • Hold management/supervisor team accountable for timely and effectively handling of all employee related issues, focusing on improved performance and professional documentation. • Responsible for ensuring compliance for the attendance reliability program. Safety and Security • Responsible to ensure a safe working environment through the compliance of all required Menzies Aviation Health & Safety regulations. • Ensure station compliance with all federal, provincial, city, and airport rules and regulations including the posting of all government required documents. • Responsible for the timely, accurate and detailed investigations ensuring they are handled along with setting clear expectations/accountability for process improvements. Department Coordination • Ensure clear and effective communication between the Administrative Office, Payroll and the Safety/Security and Education Departments. • Responsible to coordinate staffing requirements with Station Administration for recruitment needs. • 7 years of progressively more responsible leadership experience in aviation management. • Previous specialized training in personnel management is also mandatory • Must be able to deal with complex, critical business issues in a fast paced environment. • Previous airline/aviation operational knowledge is required. • Must also have a demonstrated ability to lead and direct employees and produce improved output results through subordinate staff. • Must be flexible to work different shifts including evenings and weekends as operational needs require. • Must be able to hold a Restricted Area Identification Card (RAIC) issued by Transport Canada. • Must be able to hold a valid Airside Vehicle Operators Permit (AVOP). • Must be able to speak, read, and write in English •Valid Saskatchewan full Driver’s License with good driving record. Communication: Application must have the ability to prepare correspondence and analytical documents to communicate both employees and operational related information. Strong “people skills” required to work professionally and effectively with other groups. Strong verbal and written communication skills required. Manual/Physical: While performing the duties of this job, the employee is regularly required to present ideas frequently in a public forum, and needs to also demonstrate effective listening skills. The employee is occasionally required to stand, walk reach with hands and arms; climb or balance; and stoop, kneel or crouch. The employee must have the ability to occasionally lift and/or move up to 75 pounds. This position also requires a great deal of walking and operating motorized vehicles. Vision abilities required by this job include close vision. Mental: Applicant must be an effective time manager with strong organizational skills needed to handle multiple tasks simultaneously. Other requirements include: • Ability to define problems, collect data, establish facts and draw valid conclusions. • Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables. • Ability to demonstrate excellent investigative skills. For further information, please click here |
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