New Posting - Calgary Airport Authority

Student - Terminal Operations - 7010
Calgary Airport Authority  

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Terminal Operations Summer Student Closing Date: March 12, 2018 Positions Available: 1 Term Length: 4 Months WHO WE ARE We are more than just planes and tarmacs. Our purpose travels beyond our runway into the communities we serve. We are about connections, stories and life defining adventures made possible by the work we do. We are committed to fostering an environment where our people are rewarded through meaningful work experiences inspired by purpose. The Calgary Airport Authority is made up of 300 remarkable people committed to delivering great results. We manage and operate YYC Calgary International Airport and collaborate with the many partners that make up YYC - from airlines to customer services and government agencies to food and retail outlets. With the recent opening of our new international terminal and Canada's longest runway, this is an exciting time to join our #YYCCrew and drive YYC forward as one of Canada's best airports. OUR OPERATIONS TEAM Our “behind-the-scenes” team is passionate about making our terminal operations run seamlessly 24/7. This team brings their agility to work every day to deal with our ever-changing environment and collaborate with numerous stakeholders within the airport community to solve multi-layered challenges – all to ensure that our customers and passengers can have the best experience at YYC. WHAT YOU WILL DO The Terminal Operations Summer Student is responsible for assisting the Documentation Coordinators in researching, analyzing, writing, editing and publishing accurate and complete documentation related to complex departmental policies, processes and procedures. Reporting to General Manager, Operational Planning some of your key responsibilities will be: Gather information and analyze processes and procedures to determine the logical and sequential flow of documentation. Seek out pertinent information using appropriate interview and information-gathering techniques Document processes, policies and procedures by writing, editing and publishing comprehensive standard operating procedures, policy documents and other supporting documentation that is clear, concise, grammatically correct and easy to understand. Perform operational process walkthroughs of airport, airline and passenger experiences to validate that all aspects are included in the appropriate documentation. Use the principles of page layout, topography and design to produce effective and readable technical documents. Develop documentation and content adhering to all templates, version controls and style guidelines as appropriate. Create learning documentation related to operating manuals and standard operating procedures including tests if required. Develop learning materials in support of the familiarization programs for both internal and external stakeholders. WHAT YOU BRING Collaboration. Adaptability. Enthusiasm. You are a strong individual that can stay organized while balancing multiple tasks, sometimes with minimal supervision. Not only do you take pride in your work, you are willing to go the extra mile and help a fellow team mate. You are a proactive problem solver with the desire and ability to achieve results. You have experience in technical writing through a Technical Writing program or through previous work experience as a technical writer. You have a thorough understanding design, layout and graphics in Microsoft Office Word. You have previous experience in screen capture and graphics modification software such as Adobe Photoshop or InDesign. With many opportunities to experience the true essence of working in an Aviation industry, and multiple opportunities for networking, professional development and volunteer initiatives, you will only want to ask for more and more! Note: Successful candidates require personal vehicle as there is no public transportation to the Airside Maintenance Center. WHAT YOU CAN EXPECT It’s simple – we invest in our people because they are the backbone of our success. We offer: Competitive wages Networking and growth opportunities Opportunities to give back to the community A contagious aviation bug – seriously, it’s infectious. WHAT’S NEXT Like what you see and think you have what it takes to join the YYC Crew? Please apply with your resume and cover letter at www.yyc.careers/students Human Resources The Calgary Airport Authority 2000 Airport Road N.E., Calgary, Alberta T2E 6W5 Website: http://www.yyc.com/ Fax: 403 717 2216 To find out more about The Calgary Airport Authority, visit us online at www.yyc.com . All applicants are thanked for their interest but only qualified candidates will be contacted. The Calgary Airport Authority is an equal opportunity employer. Successful candidates will be required to obtain the Restricted Area Identification Card (RAIC). The Calgary Airport Authority complies with the provisions of the Personal Information Protection and Electronic Documents Act (PIPEDA). By forwarding your resume to the Calgary Airport Authority you are consenting to the collection and use of the personal information for this job competition. Your information will be kept confidential Is your heart racing at the exciting opportunity to join our team? Click the apply button for your chance to see first-hand why we are recognized as one of Alberta's Top Employers. \