New Posting - Envoy Air

Canada General ManagerEnvoy Air   - Vancouver, BC

Envoy Air Inc. is a wholly owned subsidiary of the American Airlines Group. With more than 14,000 employees, Envoy is the largest provider of regional flight service to American Airlines. Flying under the American Eagle brand and livery, Envoy provides ground handling services for many American Airlines flights. The Company was founded in 1998 as American Eagle Airlines, Inc. and in 2014, changed its name to Envoy Air Inc. Envoy is headquartered within the Dallas metropolitan area in Irving, TX with large operations in Dallas/Fort Worth, Chicago, Miami, New York, and Los Angeles. At Envoy, we go beyond transporting people from one destination to another. Our goal for employees is to take you where you want to go - whether a short-term stay or a lifelong career. Are you ready for take-off? Airport operations can be a challenging environment yet it is a thrill to see all the moving parts come together to keep our airline running. Do you have the skills and experience to run an operation? General Managers oversee all customer service, ground activities for day-to-day operations at our airports. While providing leadership and motivation to their team, General Managers are responsible for establishing and maintaining high standards of safety, security, and customer service in accordance with Company policies and procedures. Responsibilities Oversee, monitor, and evaluate the operation's performance to ensure increased profitability, productivity, or market share Direct the preparation of operating budgets and proposals Lead, guide, evaluate, and develop a team with operational responsibilities to ensure that the organization achieves its business objectives and complies with all relevant regulations and laws Develop and maintain effective business relationships with all key stakeholders Implement, oversee and monitor all safety and security measures Meet all operational performance targets Coordinate activities with local airport management, community, regulatory agencies, and other stations or headquarters staff Investigate causes of internal and external complaints relating to the facility Job Requirements Key Required Competencies/Skills Strong strategic skills and commercial acumen combined with the ability to motivate teams to deliver high quality standards Ability to establish and maintain positive, professional, internal and external work relationships with all stakeholders and interest groups Team focused management style that fits into a fast-paced, entrepreneurial environment Strong oral and written communications and ability to communicate and motivate at all levels A sense of urgency and a passion for improving the delivery of services with a commitment to continuous improvement Position Requirements High school diploma or GED equivalent Valid provincial driver’s license Minimum of 1-2 years of previous work experience in an airline or airport capacity such as sales and operational phases of an airline, ground handling or airport management Proven leadership and analytical skills Minimum of 1 year of previous working experience in a team lead, supervisory or managerial role Demonstrated ability to communicate effectively, both orally and in writing Fluent spoken and written English Possess the legal right to work in Canada Position Preferences College coursework or college degree desirable Additional Position Details Candidates must successful complete a criminal background, pre-employment medical as well as be able to secure Transport Canada Clearance required to obtain a restricted area identification card (RAIC), in addition to clearing other airport related requirements, if applicable. For further information, or to apply, please click here