Duty ManagerAir Georgian Limited - Toronto, ON
Air Georgian is currently hiring for a Duty Manager. As a proud partner of Air Canada operating as “Air Canada Express", we offer a great career opportunity. The Duty Manager is responsible for coordinating and managing the team including: flight dispatcher, MOC, MTC planner and crew scheduler to meet Air Georgian’s service delivery standards. The Duty Manager plays a key decision-making role in the coordination of flight schedule and planning for and solving problems as they arise.
Job Description
- Lead, oversee team of Flight Dispatcher, Flight follower, MOC, MTC planner, crew scheduler to ensure corporate priorities, and values are followed;
- Ensure day of coordination of flight schedule and create recovery plans to maintain integrity of corporate schedule;
- Ensure effective inter-branch communication for day of flight schedule (within AG SOC and with staff at the terminal);
- Ensure effective and timely communication with AC SOC for any flight disruption or delay;
- Communicate to Executive Management operational irregularities, and impact;
- Activate alarm, and implement emergency response procedures in the event of an aircraft accident;
- Prepare and communicate daily operations summaries;
- Participate in daily or ad hoc operational conference calls (incl. AC, GTAA, Nav Canada, FAA as required);
- Oversee day of commercial decisions for the best possible outcome for our passengers, and all key stakeholders;
- Commercial decision maker for Departure metering programs (DMP) and Ground delay programs (GDP);
- Any other jobs or responsibilities assigned by the Director of Operations Control;
Job Requirements
- University degree and/or aviation college diploma;
- 2 years industry related work experience an asset;
- Supervisory and/or management experience an asset;
- Knowledge of MS Office products, including Word, Excel and PowerPoint;
- Self-starter with demonstrated leadership, conflict resolution/problem solving and negotiating skills;
- Strong planning, organizational and time management skills;
- High degree of diplomacy and discretion when dealing with sensitive issues;
- Able to meet deadlines and work under pressure;
- Thrives in a fast-moving environment, with high tolerance for change;
- Motivated and enthusiastic team player who can work in an autonomous and/or team setting;
- Strong focus on continuous improvement and achieving objectives.
Air Georgian Group Benefits
- Air Canada travel benefits/interline discounts
- Extended health, dental and vision care benefits
- Life and disability insurances
- Group RRSP
- Tuition assistance program
- Employee referral program
- Corporate Fitness membership
If you are interested in this position please apply directly tohttps://www.myavanti.ca/AGL-Careers/and be sure to submit your resume!
Air Georgian is an equal opportunity employer and values diversity in our workplace. We encourage applications from all qualified individuals regardless of race, nationality, ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status and disability
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