New Posting - Canadian North Inc

Manager, Scheduled Services Training & Standards

Reports To: Senior Director, Airport & Cargo Operations
Competition No: 63-AP2019

The Manager, Scheduled Services Training & Standards is responsible for the development and maintenance of standards, the development and delivery of training curriculum, the record keeping of required and completed training, and regulatory compliance for Airports & Cargo. Oversight also includes Charter related operations as applicable.

 Actively participate in the Company’s Safety Management System (SMS) program and

demonstrate knowledge of employee responsibilities regarding safety 

 Maintain excellent knowledge of Canadian North’s SMS and investigate applicable reports when assigned 

 Hold the designation and responsibilities of the Alternate Company Security Officer (ACSO) and oversee the responsibilities of the Cargo Security Coordinator (CSC) as defined in the respective regulations 

 Lead the Supervisors of Customer Service Training & Standards, Ground Operations Training & Standards and Cargo Training & Standards 

 Ensure that regulatory and procedural compliance relative to Airports & Cargo operations is maintained at all times. This includes but is not limited to; Air Cargo Security, Occupational Health & Safety, Transport Canada and adherence to the Ramp Services and Cargo Procedures manuals 

 Responsible for quarterly regulatory review for Airports & Cargo, and execute updates as they pertain to regulatory compliance 

 Ensure that all contractual security requirements are adhered to and met to ensure

ongoing compliance and continual improvement

o E.g. Reliability Status, facility security requirements, subcontractor security

and safety requirements 

 Develop, maintain and continuously improve the Airports & Cargo standards and related manuals, to ensure operational effectiveness and regulatory compliance 

 Develop, maintain and continuously improve the Airports & Cargo training curriculum, including facilitated and online training, to ensure operational effectiveness and regulatory compliance 

 Identify, assign and maintain records of all required and completed training, for Airports & Cargo employees and contractors, as well as for Charter operations contractors

Responsible for the scheduling and supervision of audits to ensure compliance with regulations and standard operating procedures

 Communicate Airports & Cargo procedural revisions to all operational departments as applicable (Safety, Flight Ops, Inflight, etc) 

 Liaise with the Manager, Deicing & Ground Service Equipment for all deicing, potable water and equipment related processes and training 

 Oversee Airports & Cargo related setup, processes, training and regulatory compliance for Charter operations 

 Assist with the assignment of support staff, such as loadmaster, logistics, etc, for any Scheduled Service and Charter activity as required 

 Other duties as assigned

Additional Information:

Interested employees may submit their resumes to careers@canadiannorth.com. Please

include Manager, Scheduled Services Training & Standards and the competition number 63-

AP2019 in the subject line.

We thank all applicants for their interest; however, only candidates selected for interviews will be contacted.

Canadian North and its founding companies (Canadian Airlines, Pacific Western Airlines, Transair, Nordair) have proudly served Canada’s North with passenger and cargo services for more than 80 years, with scheduled flights to 17 destinations in the Northwest Territories and Nunavut, via the southern gateways of Edmonton and Ottawa. Canadian North is also the premier provider of air charter services for large resource sector clients requiring dependable, efficient and economical fly-in/fly-out charter services, as well as charter flights across North America for sports teams, cruise lines and large groups. Canadian North is a subsidiary of the Inuvialuit Development Corporation, representing the Inuvialuit of the Western Arctic.