Station Coordinator - Canadian North

 Station Coordinator

Other Details: 7F, Reporting to Customer Service Manager, YEG & Northern Hamlets West, Temporary ending February 27th 2022

Level: As per the Unifor Collective Agreement

* In accordance with the Unifor Collective Agreement

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

• High school diploma or equivalent related work experience in the related areas: warehouse, customer service, etc.;
• 1 year of previous supervisory experience;
• Working knowledge of Windows, Excel and Word;
• Knowledge and experience of loading and load control on company aircraft;
• Weight and balance knowledge and experience necessary;
• Must be knowledgeable of cargo handling and processing procedures;
• Must hold a valid driver’s license;
• Solid organizational skills, problem solving skills, decision making skills, and prioritizing skills;
• Strong interpersonal and communication skills for internal and external customers;
• Strong Leadership skills;
• Must be able to obtain and retain an Airside Vehicle Operators Permit (AVOP);
• Ability to communicate in Inuktut a definite asset;
• Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

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Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

• Provide input into Employee scheduling and assignment, on the job training and instruction;
• Ensure that Company policies and procedures are adhered to, and deviations to same are reported to management;
• Assist passengers with mobility and special needs;
• Assist with claims for damaged or missing goods;
• Maintain records as required and disseminate information;
• Record flight arrival and departing times;
• Conduct radio communications with the aircraft;
• Process weight and balance and load control data;
• Process shipment and reception of all cargo;
• Handle all cargo and perform load service duties;
• Provide services to the aircraft on the ground as required;
• Perform all warehouse related duties;
• Perform commissary duties;
• Assist with reconfiguration of aircraft as required;
• Process passengers and baggage;
• Make reservations and compute fares;
• Issue tickets/airway bills and process sales reports for deposit;
• Assemble, control and transmit reservations and passenger data;
• Administer Interline and employee travel both business and pleasure;
• Other duties as assigned.

IS THIS THE JOB FOR YOU?

Apply in writing with a cover letter and résumé to:

Canadian North Human Resources Department
Email: recruit@canadiannorth.com
Fax: 613-254-6280