Crew Schedule - Flair, Edmonton

 Flair is a different kind of airline. And we’re not afraid to admit it. We have zero time for puffery and empty promises. For too long, Canadians have been paying too much for too little and it’s time to change the way Canadians fly. We’re changing the airline industry for the better. We believe in air travel for all. That’s why we’re on a mission to make it more accessible, more affordable and more desirable.

Flair Airlines is Canada’s only independent Ultra Low Cost Carrier (ULCC). Headquartered in Edmonton, Alberta, Flair serves Canada with ultra low fares but as important as our low fares are, we also recognize that our real product is our people. And we need dedicated, creative and effective team members to make it happen. We need passion, pride and personality. Because it’s not just a journey we’re embarking on, it’s an adventure.

Position Overview

The Crew Scheduler is responsible to the Operations Coordination Centre (OCC) Manager and is responsible for coordinating crews in an effort to keep operations fully staffed and flights on time. The Crew Scheduler must take into account a variety of factors when making a schedule and must be able to make decisions under stressful conditions.

Primary Job Functions:

• Continuously audit and verify coverage of all scheduled flights;
• Book all crew travel and accommodation requirements, focusing on efficiency of schedule and cost;
• Monitor flight scheduling software (merlot) to ensure positioning flights are booked appropriately and meet or exceed the requirements for time free from duty and duty day limitations;
• Maintain travel spreadsheet accuracy;
• Assigning reserve crew members within prescribed guidelines;
• Scheduling flight crews in accordance with Canadian Aviation Regulations (CARs), Company Operations Manual (COM), and Fatigue Risk Management System (FRMS) regulations, policies and procedures;
• Checking daily crew assignments and rescheduling crews to provide coverage, as needed;
• Ensuring all communications to crew members and customers are clear, concise and completed in a professional and timely manner;
• Coordinating with suppliers, flight operations management, and crew members in times of Irregular Operations (IROPS) to resolve problems;
• Ensuring that flight crew duty hours and days worked are maintained within legal limits as determined by the CARs regulations and FRMS;
• Maintaining crew check-in records and flight project/actual hours;
• Ensuring the timely and efficient coverage of all Flair flights in accordance with the CARs, contractual provisions and scheduling policies & practices;
• Ensuring sick calls are recorded and filled in a timely manner and in accordance with company and regulatory policies and proceedures
• Maintaining records for sick calls, personal absences, late and no shows for crew members;
• Utilizing a variety of Company software programs efficiently and correctly to perform assignments, update and log changes, and conduct research.
• Such other duties as assigned by the company from time to time.

Safety Duties, Accountabilities, Authorities and Responsibilities:

• Support the Safety Management System (SMS) program through participation and reporting.

Knowledge, Skills & Abilities:

• High school or GED equivalent.
• Clear criminal record check.
• Intermediate knowledge of Microsoft Office Suite (Word, Excel, and Outlook) is essential.
• Must be able to read, understand and apply CARs regulations, related legislation, and company policies and procedures.
• Ability to maintain composure under pressure.
• Demonstrated ability to work effectively in a high stress, deadline driven, ever-changing work environment while prioritizing tasks and assignments.
• Ability to handle multiple tasks and maintain organized workflow.
• Strong communications skills and the ability to build effective working relationships with a variety of stakeholders.
• Demonstrated analytical and problem solving skills.
• Make effective decisions regarding scheduling and customer requirements for charters and other flights.
• Previous Airline Operations Centre or Airport Operations experience is an asset.
• Knowledge of the Canadian Aviation Regulations (CAR’s) as they apply to 705 operations is preferred.

Other Requirements

• Must be contactable on a 24 hour basis, including days, nights, weekends, and holidays. Must be very flexible and willing to prioritize Flair work schedule.
• Excellent punctuality and attendance is required.

Required Competencies for all Flair Airlines Team Members!

ACHIEVEMENT ORIENTATION

All Flair Airlines team members work hard, achieve difficult goals and complete challenging tasks.

FACILITATING TEAMWORK

We are looking for energetic people who promote teamwork, cooperation and identification within the work group, and who can collaborate with other areas within the Company.

INTEGRITY AND TRUST

We need team members who build relationships based on integrity and trust. It’s not just what you say, it’s what you do!

MANAGING UNCERTAINTY

Flair team members effectively cope with change and are able to make wise decisions sometimes without all the information. You need to be comfortable with a changing set of circumstances and be able to adjust swiftly and accordingly.

We wish to thank everyone who applies, however, due to the number of applications received only those shortlisted will be contacted. We cannot accommodate phone inquiries.

Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program and a staff travel program.