Are you looking to work for one of Canada’s Best Managed Companies? Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees?
If so, look no further!!
As the first contact with our customers, Customer Service Agents are eager to take customer service to a higher level while balancing multiple priorities. With a strong work ethic, and the ability to contribute to a team environment, the successful applicant excels at providing friendly, professional and efficient service to each of our customers.
WORK HOURS: Shifts will vary based on operational needs. Shifts will include working weekends. LOCATION: Victoria Inner Harbour, 950 Wharf Street, Victoria, BC
TERM: Part-Time Temporary (Term End: January 01, 2022)
DEPARTMENT: Ground Operations
COMPENSATION AND BENEFITS: Competitive wage, flight perks (including buddy passes and global inter-airline partnerships), discounts at local restaurants and partner organizations, uniform and shoe allowance, staff events and much more!
RESPONSIBILITIES AND EXPECTATIONS • Help maintain a strong culture of safety through strong communication with team members and in practice • Strong work ethic with a focus on customer service • Greet guests and respond to enquiries • Make reservations for a variety of scheduled flights, scenic tours, day trips, and air freight services. • Passenger check-in (including baggage handling) and processing a variety of accepted payments • Performing flight closure duties, aircraft weight and balance checks, pre-boarding of guests, and general boarding of flights (including public announcements). • Other general counter duties as required
QUALIFICATIONS/ASSETS • Superior customer service skills – willing to take service to a higher level • Proven ability to be an effective member of a team • Ability to multi-task and prioritize assignments in a fast-paced environment • Demonstrated computer knowledge and experience working in a Windows based platform • Ability to lift heavy baggage 23kg (50 lb) • Ability to work flexible schedules including evenings, weekends, and holidays • Fluency in multiple language is an asset APPLY NOW: Email your resume and cover letter to jobs@harbourair.com quoting 21-09 Customer Service Agent, Victoria DEADLINE: August 02, 2021
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