Senior Program Analyst, PGT - YVR

 YVR is made up of a team of diverse people who are working collaboratively to Connect BC proudly to the World. Safety is at the core of everything we do; we’re innovative, fun, and we invest in our people. We’re a BC Top Employer for 14 years standing, with high engagement scores, an abundance of learning and development opportunities, and a holistic approach to wellness! And we’re looking for someone to join our team.

The Vancouver Airport Authority has an opening for a permanent, full-time Senior Program Analyst, PGT in the Business Development department. Reporting to the Manager, Parking and Ground Transportation, the successful candidate will be responsible for providing direction on Parking and Ground Transportation programs, contract management and operational process development, documentation, analysis and improvement. 

Key responsibilities include:

• Providing PGT Program oversight including: developing, documenting, reviewing and updating program operational plans; facilitating decision-making on program development and changes; analyzing operational data to make informed decisions
• Managing PGT service contracts by providing day-to-day operational oversight and direction to various service providers, as well as measuring and reporting on key performance indicators within service contracts
• Developing, managing and communicating PGT operational processes
• Providing project management expertise and leadership
• Additional duties as the operation dictates

Key qualifications include:

• Five years’ related experience in an operational/process environment, supplemented by a bachelor’s degree in business or a related discipline; or an equivalent combination of training and experience in managing operational, process and/or complex business environments
• Proven ability to work and make decisions in a complex operational environment with minimal supervision
• Experience using sound business principles and data analytics to evaluate and support decision making
• Demonstrated experience measuring performance of operational and process flows
• Demonstrated analytical and critical thinking skills to assess and review operational and process flows, demand, constraints and partner requirements
• Ability to diplomatically lead meetings with stakeholders that may have differing opinions
• Strong organizational skills and the flexibility to produce high quality results with minimal supervision and direction
• Experience working with multiple levels of internal and external stakeholder groups
• Experience using technology solutions to support operational and business requirements
• Experience working in parking and transportation industries an asset
• Computer proficiency in MS Office Suite

This position is open to both Vancouver Airport Authority employees and external candidates. Previous job performance will be taken into consideration for all internal candidates that apply for this position.

As one of Canada’s Best Diversity Employers, Vancouver Airport Authority strives for a workplace that reflects the diversity of the communities we serve. We support the Employment Equity Act and take measures to ensure fair employment practices and treatment of employees across our organization. We welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities. We encourage applicants to self-identify with a designated group(s) to support our team in filling gaps in areas where we can be more diverse. We are also happy to provide reasonable accommodations throughout the selection process and while working at YVR. If you require support applying online because you are a person with a disability, please contact us at 604-303-3152 or careers@yvr.ca. Check out the reasons that make us a Top Employer at: https://content.eluta.ca/top-employer-vancouver-airport.