New Posting - Air Partners Corp.

Air Partners Corp.
Make Your Business Fly!Air Partners provides real world business solutions for real world executives. Whether it's a private charter, fractional ownership or aircraft management, every service we offer helps elevate your business. From maximizing efficiency, productivity and time-management to ensuring privacy, safety and reliability. That's why every day our partners corporate leaders and decision-makers across various sectors use our fleet of private jets as tools to make their business fly.
Safety is our number one priority but it's our focus on providing superior customer service that makes us stand out from the competition. Our team of dedicated professionals will do whatever it takes to get the job done.

Air Partners Corp.
www.airpartners.ca
660 Palmer Rd. NE, Calgary, Alberta
Private Charter Flights, Brokerage Services,
Aircraft Management, Fractional Ownership, and
Aircraft Maintenance (via AircraftWorks Ltd. www.aircraftworks.ca)

Job Reference: FC4 Position Overview

We are currently seeking a service oriented and talented Flight Coordinator to join our team. If you thrive in a fast-paced, team oriented environment and are committed to customer service and continuous improvement, we encourage you to apply.

Responsibilities Include:

· Provide exceptional customer service to our guests, clients, and internal team members;

· Answer calls and emails from our clients regarding aircraft rates, bookings and general inquiries;

· Generate quotes and responses to customer inquiries in a timely and professional manner;

· Use knowledge of aircraft fleet, crew availability and airport details to book private charter flights;

· Coordinate flight logistics such as customs clearance, landing permission, crew hotels, car
rentals, crew scheduling and more;

· Live flight following;

· Create customer invoices for completed flights;

· Provide friendly and helpful service for our customers in our private departure lounge;

· Conduct sales calls to potential clients and follow-up calls to previous guests;

· As directed by the leadership team, perform a variety of duties that will contribute to the overall
guest experience.

Related Qualities and Attributes

· Highly organized with excellent attention to detail;

· Able to multi-task without sacrificing quality or customer service;

· Above average communication skills (written and verbal) and superior customer service abilities;

· Able to manage high pressure situations, multiple priorities and strict deadlines effectively;

· Self-motivated with a solutions-focused approach to challenges;

· Able to work a variety of shifts to support our 24/7 operation;

· Ability to maintain strict confidentiality;

· Commitment to Safety, Customer Service, Teamwork and Continuous Improvement;

Minimum Requirements

· Able to obtain a RAIC (Airport Security) pass;

· High School Diploma or GED. College or University considered an asset

· Proficient in Microsoft Office programs (Word, Excel, Outlook)

· Previous customer service experience

· Experience in any of the following areas would be considered an asset: Executive Assistant,
Aircraft Dispatch, Office Administration, or Sales.

To apply for this position, please send your resume with a cover letter and references to: hr@airpartners.ca attention to: Eva Foessel, Human Resources Manager. Please quote the job reference number in the subject line of your email.

We thank all applicants however due to the volume of responses, only those selected for an interview will be contacted. *Please note that this position does not lead to a pilot position*