Position Title: Sales/Service Coordinator
Department: Operations
Reporting to: Terminal Manager
Location: Halifax Airport
Position Summary
As a Sales / Service Coordinator you will be responsible for booking and arranging cargo shipments to/from local shippers via domestic and international destinations using various modes of transport. You will have excellent people skills and a strong customer service focus to update and handle various customer inquiries. You will be self-motivated, able to work under pressure and possess a strong desire to grow your career.
Responsibilities include
- Arranging pick up of shipment, documentation, AWB, HAWB, B-13’s etc.
- Partnering with airlines to ship outbound cargo
- Knowledge of Ground transportation – Load brokering
- Monitor and trace various cargo shipments until delivered
- Billing and invoicing
- Prepare and maintain various files and reports
- Maintain accurate customer information
- Able to multi-task in a fast paced environment and ability to meet deadlines
Qualifications
- Post secondary education in International Trade and/or equivalent freight forwarding experience.
- Strong computer knowledge with Microsoft Office: Excel, Word and Outlook.
- Excellent customer service and communication skills
- Ability to work extra hours, including some Friday nights and weekends (as required)
Preference will be given to those candidates who demonstrate a genuine interest to secure long-term employment, have a keen interest in lifetime learning and show a potential for advancement within our organization.
If this opportunity interests you, please email trevor.isenor@am.kwe.com with salary expectations. Please include position title in subject line. |
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