New Posting - Pacific Sky Aviation Inc

Company: Pacific Sky Aviation Inc (Flight Training Unit)

Job Description: Full Time Reception/Dispatcher.
Salary: As per company's pay structure.

Position Description:
Greeting and informing customers about the various training programs offered by the flight training unit. Aircraft dispatching and flight following. First point of contact for new sales and services offered by Pacific Sky’s flight training unit.
Duties include filing, scheduling, document preparation, maintaining paper and electronic files, answering phones, ordering supplies, invoice creation and receiving of payments in addition to other tasks. 


Reporting Relationships:
The Dispatcher reports directly to the Chief Flight Instructor.

Specific Accountabilities include:
• Greeting customers
• Providing customers with information about the courses that Pacific Sky offers.
• Insuring customer needs are met.
• Booking of aircraft and instructors.
• Aircraft dispatching and flight following
• Maintaining office files.
• Make sure reception area and classroom clean and tidy at all time.
• Ordering supplies.
• Support flight instructors with fulfilling needs of the students.
• Support accident / incident / hazard investigations as required. 
• Support and implement the Pacific Sky strategic and business objectives. Contribute positively to the culture, growth and strategic direction of the companies. Establish and maintain metrics for measurement of flight operations activities.
• Other duties as assigned

Requirements:
• Previous experience with office management and administrative support
• Previous experience in software programs. Excel for report and finance statements. Word for letter formatting and correspondence, Outlook for e-mails, be able to create multiple documents daily using these programs. 
• Excellent written and verbal communication skills. Attention to detail in technical records.
• High energy level and a focus on professional and friendly client service.
• Familiar with flight training and/or corporate flight departments.
• Experience and understanding of the Canadian Aviation Regulations. 
• Creative problem solver.
• Ability to read, understand and act on regulatory documents.
• Attention to detail 
• Comfortable with multi-tasking.


To apply email: reservations@pacificsky.ca