Duties and Responsibilities Interested candidates should be able to perform the following duties and responsibilities:
- Manages the station to ensure adherence to on-time departures, optimum resource allocation and coaster satisfaction.
- Build a work culture such that costs, quality assurance and customer satisfaction key areas to drive efficiency.
- Ensure the Airport and Cargo Operations performance is in accordance with regulatory, company and customer requirements.
- Monitors station performance on a daily basis against KPl’s and SOP.
- Responsible for all aspects of operations to ensure that corporate standards are implemented and maintained.
- Manage and provide functional guidance and over sight of the Airport and Cargo operations.
- Assist in the administration of third party contracts and shift schedules and duty roster.
- Coordinate with other departments to ensure efficient delivery of services.
- Responsible for the generation of daily inventory reports.
- Assist the Company in local Marketing and Sales activities.
- Active member of the First Air Emergency Response team.
- Assumes responsibility for the overall safety of all cargo and ramp operation employees.
- Responsible for compliance with Station Controls and Internal Audit Standards.
- Other duties as assigned.
Skills and Qualifications Include, but not limited to, the following minimum skills and qualifications:
- Minimum of grade 12 education or related work experience.
- Minimum 3 years of cargo and ramp operations background and managerial experience within the airline industry.
- Operating knowledge of First Air’s Cargo Program and Passenger Service SOP (Sabre)
- Superior operating knowledge of Airport operations and procedures.
- Knowledge of Audit and Safety Management training is considered an asset.
- Must demonstrate strong leadership, organizational and customer service skills.
- Ability to manage multiple priorities and deadlines.
- Ability to perform in a high pressure, high volume environment.
- Excellent interpersonal and communication skills (written and spoken).
- Must hold a valid provincial drivers license.
- Bilingualism considered as an asset.
- Must obtain a Dangerous Goods Acceptance certification if required.
- Ability to obtain and retain an Airport Restricted Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
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