New Posting - First Air

Director, Sales & Marketing
First Air - Ottawa, ON

REFERENCE #: S12618 LOCATION: OTTAWA/ IQALUIT/ YELLOWKNIFE DEPARTMENT: COMMERCIAL CLOSING DATE: JANUARY 11, 2015 *SKILLS AND QUALIFICATIONS: Include, but not limited to, the following minimum skills and qualifications: * Minimum 4 year university degree in a business related field. Minimum of 5 years management experience with a minimum of 10 years of sales experience, preferably in aviation. At least 3 years of budgeting experience, including forecasting and statistical analysis. Excellent product knowledge in all areas of Company operations. Proven negotiation and sales skills. Excellent communication skills, ability to communicate with all levels of the business sector, government and aboriginal groups. Ability to work in a multi-cultural environment with a thorough understanding of different cultures, traditions, practices and beliefs as it affects doing successful business in the North. In-depth knowledge of Northern issues and the ability to analyze and interpret these issues in the context of the Company's goals and objectives. Extensive network of positive relationships with key Northern business, community and government representatives. Solid customer service skills. Ability to manage multiple priorities and deadlines. Excellent leadership skills with the ability to coach, mentor, and motivate. Willingness and availability to travel frequently is essential. Budgeting experience required. Solid computer skills, including the full MS Office applications. Ability to obtain and retain a Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada. *DUTIES AND RESPONSIBILITIES: Interested candidates should be able to perform the following duties and responsibilities: * Build a work culture such that maximizing revenue, optimizing sales and ensuring customer satisfaction are key to drive effectiveness. Identifies, creates, actions, maintains, protects and maximizes revenue opportunities with all customers. Provides accurate analysis, forecasts and intelligence on all relevant Northern issues affecting revenue opportunities in the Arctic Region. Ensures preparation of daily/weekly/monthly/quarterly and annual reports; analyzes revenue performance and identifies avenues for maximizing revenue. Be the prime point of contact for all major customers and assigns account managers for all others. Guides, monitors and evaluates the sales managers on the planning and development of all sales strategies, action plans and customer visits. Responsible for the design, development and implementation of the First Air marketing plan. Represents First Air professionally during conferences, trade shows and other community/promotional events across Canada. Reduces the cost of sale. Manages the relationship with all partnership forms intended to find new customers or maximize revenue from existing customers. Negotiates, prepares and signs contracts. Prepares the annual departmental budgets. Manages and leads by example with excellent internal and external customer service. Mentors direct reports. Conducts periodic reviews and audits to ensure ongoing quality and compliance. Be on call to answer time sensitive questions or decisions. Active member of the First Air Emergency Response team. Other duties as requested by the Vice President Commercial. NOTE: Only successful candidates shall be contacted for interviews. Apply here