New Posting - Jazz

Area Manager, Hub (Calgary & Edmonton)
Jazz Aviation LP - Calgary, AB

Area Manager, Hub (Calgary & Edmonton)  Basic Purpose of Position:  Organize, direct and manage airport activities at HUB stations as well as smaller regional airports. Relating to passenger, baggage and cargo handling, aircraft/ramp procedures, fuelling, de-icing, bridging, grooming. Key Responsibilities:  Maintain company emergency procedures/local airport emergency procedures and ensure employees remain current with said procedures. Manage and ensure compliance with all safety and operational standard operating procedures – SOP. Plan staffing levels to meet schedule and capacity changes. Ensure completion of weekly safety checklists –and follow up on any deficiencies. Monitor ground handling contractor performance and compliance with operating procedures and GSE maintenance. Provide direction and follow-up regarding correction of determined deficiencies. Manage any 3rd Pty contracts by appropriating manpower and resources in most cost efficient manner. Manage and monitor station delays/OTP and head starts. Lead local OSH committees – meetings, action, implementation, investigation EE injury and required follow up. Review and provide recommendations for station schedule changes and participate in internal unstacking meetings to provide constructive feedback. Understand, support and communicate departmental/corporate direction in a timely manner. Complete Investigations in the event of any incident and prepare Executive Summaries for Review. Manage frontline Unifor staff at multiple locations, in multiple classifications and conduct regular station visits. Create an open, honest, respectful and supportive work environment Encourage ongoing teamwork in meetings, open dialogue, team challenges and informal collective experiences. Promote Employee Engagement and build Jazz culture. Coach and provide direction to employees to ensure consistent quality completion of responsibilities. Address individual performance issues as they arise following standard Jazz performance management practices. This includes discipline up to termination. Recognize employees for outstanding performance in timely and appropriate manner. Manage and address AWP CAP and Availability for all direct reports. Act as Management liaison between Flight operations, Inflight Service and Aircraft Maintenance at Station to facilitate a cohesive operation. Establish clear and agreed-upon accountabilities with direct reports and provide annual performance reviews where required. Develop a full understanding and manage all aspects of the Unifor Collective Agreement. Establish and maintain a positive rapport with local and regional union representatives Participate in information gathering into the grievance process and participate at grievance hearing as required. Provide support by attending union management meetings Maintain care and control of Station property and facilities, renovations, equipment procurement & repair. Review Transport Canada Security audits of local screening procedures and direct correction of any reported deficiencies. Plan and prepare resources for revenue operations including charters, de-icing, training, equipment rentals. Manage and maintain business relationships with AC reps in each of the following areas; Government/Community relations, scheduling, marketing, cargo, Airports. Manage and maintain business relationships with AA, Canada and US Customs and Immigration, TC, TSA and CATSA. Represent Jazz and AC at ACC and other working group meetings Manage business relationships with contractors and vendors. Other related duties as assigned. Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, the safety of co-workers and customers. Qualifications:  10 years supervisory and/or management experience. Proven leadership skills. Previous Airline Customer Service experience. Is comfortable with creation of employee work schedules and managing of all issues related. A valid driver’s licence is required. Must be able to obtain an airside vehicle operator's permit. Must be able to obtain restricted airside security access. Strong communication skills. Working knowledge of Microsoft Excel and Word. Requisition ID : YYC-2015-523-006044A  Jazz Aviation LP Closing Date - Jan 19, 2015  Primary Location : CA-AB-Calgary  Schedule : Full-time  Job Type : Permanent  Number of Openings : 1