New Posting - Harbour Air

Customer Service/Dock Operations/Shuttle Driver (Casual)
Harbour Air Seaplanes - Pitt Meadows, BC

With a focus on safety, efficiency and leaving a lasting service impression, the Customer Service, Shuttle and Dock Operations Crew has a wide range of responsibilities including providing professional service to our valued customers, planning aircraft placement, and baggage organization. With a commitment to safety, and the willingness to take service to a higher level, the Customer Service, Shuttle and Dock Operations Crew is responsible for safe ground operations support. This is a casual position.

Responsibilities: 

• Check in and process customer inquiries
• Assist in marketing material delivery and promoting the new YPK service
• Provide safe and efficient shuttle service on airport property for Harbour Air customers
• Provide information and respond to general customer inquiries
• Assist customers on and off the shuttle, and assist with baggage as required
• Maintain cleanliness of vehicles and report any maintenance needed
• Marshal aircraft as they enter the docking area
• Greet passengers and assist them on and off the aircraft
• Baggage organization and control; ship and receive cargo
• Releasing, receiving and securing aircrafts
• Perform aircraft de-icing
• Other general duties as required

Job Requirements Qualifications:

• Safety First – personally and as a team, committed to safety
• Current Class 4 driver’s license an asset
• Superior customer service skills – willing to take service to a higher level
• Proven ability to be an effective member of a team
• Ability to lift heavy baggage and perform other active tasks
• Ability to multi-task and prioritize assignments in a fast paced time-sensitive environment
• Ability to work flexible schedules including evenings, weekends, and holidays
• Aviation and/or marina experience is an asset
• Enjoy working outdoors in all types of weather conditions

Application Process:
Please submit a resume showing how your skills and experiences specifically relate to the job qualifications.

Please submit applications quoting “ 15-17 DOC/CSA/Shuttle (YPK) ” to:

Employment Support Services hr@harbourair.com