POSITION: Crew Scheduler
DEPARTMENT: Flight Operations
LOCATION: Toronto, ON
REPORTING TO: Manager, Crew Scheduling
RESPONSIBILITIES
• Ensuring that safety is the primary objective by adhering to the Sunwing safety policy and utilizing the appropriate safety reporting program in order to identify and communicate all known hazards and risks to the organization
• Ensuring continual improvement through the periodic review of documented processes
• Monitoring the daily operations and future Flight Crew Member (FCM) and Cabin Crew Member (CCM) requirements and re-schedule, if necessary
• Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions
• Provide effective and timely communication with all Crew Members as it relates to the scheduling or re-scheduling activity
• Communicate with all crewmembers in relation to their daily and monthly schedules
• Coordinate scheduling activities to achieve on time operational performance in concert with other operational areas
• Interpret and administer the FCM and CCM Collective Agreements
• Any other tasks assigned by manager or supervisor
QUALIFICATIONS
• Demonstrated commitment to customer service
• Exceptional interpersonal and communication skills; courteous telephone manner
• Able to adapt in a fast-paced, ever-changing environment while maintaining composure
• Developed organizational skills
• Strong analytical skills with the ability to problem-solve
• Committed to teamwork; understands the concept of working towards a common goal
• Ability to work under pressure without close supervision
• Previous airline operational experience an asset
• Experience with conflict resolution
• Must work shifts, including midnights; 4 days on/4 days off
• Post-secondary education considered an asset
• Knowledge of additional languages an asset
• Must have, or have the ability to obtain a valid passport
If you are interested in this opportunity please submit your resume and cover letter to the Human Resources department by e-mail to hr@sunwing.ca. Only qualified candidates will be contacted for an interview. Thank you for your interest in Sunwing Travel Group, no phone calls please.
At Sunwing we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability
POSTING DATE: February 26, 2015
CLOSING DATE: March 12, 2015
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