New Posting - Canadian North

Senior Manager, Commercial Planning and Development Canadian North - Calgary, AB

Reports To: VP, Scheduled Services Posting: Internal & External Competition No: 42-SS2015

General:   The Senior Manager, Commercial Planning and Development, is responsible for the planning, implementation and maintenance of the Scheduled Services commercial functions for passenger operations.

Responsibilities:

  Actively participate in the Company’s Safety Management System (SMS) program and demonstrate knowledge of employee responsibilities regarding safety

 Lead the Commercial Planning team

 Responsible for Revenue Management as it pertains to scheduled passenger operations

 Analyze Canadian North and other airline schedules, with a focus on competitive factors to recommend commercial strategies

 Assist with the development and maintenance of the flight schedule

 Oversee schedule changes and associated communication

 Subject matter expert and responsible for the management of the Sabre reservations system, for all Scheduled and Charter operations

 Participate in Sabre customer council calls and review and investigate upcoming changes to Sabre system

 Oversee the testing of enhancements to the Sabre reservations system and coordinate implementation with the associated departments

 Responsible for the development, implementation and ongoing maintenance of all Commercial Planning software systems

 Responsible for passenger facing websites and URLs, as they pertain to Commercial Planning

 Responsible for pricing and product distribution, including the management of fare classes, seat sales and communicating changes

 Oversee the Call Centre and all associated processes

 Oversee Customer Care and the coordination, tracking and communication of customer concerns and comments

 Assist senior management with developing and executing the department budget

 Participate in HR programs, including performance management and career development for direct reports

 Other duties as assigned

Qualifications:

 Strong work experience with Sabre airline reservation system

 Proven experience in an Airline Revenue Management environment

 Strong and proven customer service skills both verbal and written

 Strong problem solving abilities

 Understanding of Microsoft Office applications (Outlook, Excel and Powerpoint)

 Demonstrated strong organizational, communication and interpersonal skills  Understanding of GDS systems

 Ability to prioritize workload

Additional Information: To apply for this position visit http://www.canadiannorth.com/careers (preferred method). Resumes can also be submitted by fax to 403.717.1532. Please include position of interest 42- SS2015 in the subject line. We thank all applicants for their interest; however, only selected candidates will be contacted.

Canadian North Inc. is a subsidiary of NorTerra Inc. a holding and a management company jointly owned by Inuvialuit Development Corporation representing the Inuvialuit of the Western Arctic and Nunasi Corporation representing the Inuit of Canadian North was founded from the collective experiences of predecessor airlines including Canadian Airlines, Pacific Western, Transair and Nordair. Providing air passenger and cargo services for more than 80 years, Canadian North offers scheduled flights to the Northwest Territories and Nunavut through our southern gateways of Edmonton and Ottawa. Canadian North was incorporated in 1998 when it was purchased by NorTerra Inc. NorTerra Inc. is owned by the Inuvialuit Development Corporation and is 100% aboriginal owned.

By submitting your resume you agree that it may be shared amongst NorTerra’s subsidiary companies (Canadian North Inc., Northern Transportation Company Ltd, Weldco-Beales Manufacturing Inc., Braden Burry Expediting Ltd and Northern Industrial Sales Ltd).

Canadian North Inc. Career Opportunity Closing Date – July 27, 2015