New Posting - Securiguard

YVR - Security Operations Centre - February 2016
Securiguard  Richmond, BC

Securiguard is committed to building a facilitative environment of respect and personal growth for all of our staff. We support this commitment with highly competitive compensation and benefits, comprehensive training, reliable equipment and supportive supervision as well as great opportunities for advancement, community involvement and work/life balance practices. Security Operations Centre Agents provide a critical service within the Airport that supports people, personnel and property safety through the collection and provision of information and assistance. Security Operations Centre Agents work in an Integrated Operations Centre that operates 24 hours a day, 365 days a year. Currently we are accepting applicants to join YVR CORE division. Location: YVR Airport Position Overview Security Operations Centre Agents perform a variety of duties which include the monitoring of security resources, alarms and systems with computer aided dispatch and monitoring systems. The position involves a high level of public and client contact and requires the incumbent to exercise sound judgment, excellent customer service and tactful communications. The incumbent's performance will be reviewed and assessed on a regular basis by a supervisor relative to conduct, public relations, attainment of job duties and program objectives. Examples of key work activities include: Monitor, dispatch and log reports on security systems Coordinate handling of incidents with the Airport Authority Monitor Surveillance CCTV Cameras Respond to emergency events and incidents according to the Airport Authority Emergency Plan Education and Experience Completion of Grade 12 or equivalent supplemented by some coursework such as bylaw enforcement, conflict resolution with investigative/enforcement work or an equivalent combination of training and experience in a legislated and/or regulatory environment. Possession of or capacity to obtain a security clearance through the Ministry of Justice Have knowledge of Windows-based applications with an emphasis on word processing Be able to type/keyboard at 40 net w.p.m. Meet the linguistic requirements for the position (English) Knowledge, Skills and Abilities Cognitive interpersonal and communication skills, critical thinking, sound judgment and decision making Visual and hearing acuity Ability to work on own initiative and highly self-motivated Ability to remain in control, composed and organized under pressure or in high stress situations Ability to multi-task efficiently Professionalism and integrity Readiness to accept new challenges Ability to adapt easily to ever evolving technology Ability to work with a team and develop team relationships Ability to articulate clearly on the telephone and radio Ability to handle the flexibility of shift work Availability Requirements: Mornings Afternoons Evenings Requirements: Valid Security License Ability to obtain valid RAIC Working Conditions and Effort: The work involved requires sitting, standing and using office equipment and computers for long periods of time. The work involved also requires lifting of supplies and materials from time to time. Available Shifts: One (1) Temporary Full Time Position (Return of incumbent) For further information, please click here