New Posting - Menzies Aviation

Ramp Baggage Manager - Pearson International Airport
MENZIES AVIATION - Mississauga, ON

Ramp-Baggage Manager YYZ Job Title : Ramp-Baggage Manager, YYZ Department: Ground Handling Operations Reports to: Station Manager, YYZ About Menzies Aviation Menzies Aviation is a global leader in passenger, ramp and cargo handling services for domestic and international commercial airlines, operating at 150 stations in 32 countries. With more than 22,000 team members world-wide, Menzies is a global leader in aircraft services. Summary:  The Ramp/Baggage Manager needs to have knowledge of narrow and wide body aircraft, will be directly responsible for overseeing all ramp, ops control, special services personnel, take accountability for safety, resource management in those areas, operation standards, policy implementation and client relations, as well as controlling and managing the operations budget targets. Essential Duties and Responsibilities: Ensure the safe and secure operations, in accordance with the highest possible standards of health, safety, security and all government statutory requirements. To lead and manage an operational team to deliver excellent and safe performance in the ramp and interline service functions at a high volume international airport. Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management. Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level. Manage staff of 500+ employees. Support Health & Safety Committee. Act as the station designated planner. Suggest, elaborate and document LSOPs when considered necessary. Ensures safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards. Monitors performance, taking action to correct any shortfalls. Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders. Provides reports as required, and service delivery measurements. Provides leadership to the operations team, developing their skills. Work shifts as required by the business. To report any significant deficiency in our products, materials and documents. Has the duty to suggest any improvements to working practices especially those relating to safety and security. Other duties as assigned. Required Skills: Ground Handling experience at a high volume international airport. Financial management skills awareness. Able to communicate effectively with senior level personnel. Conversant with international airline ramp handling procedures, international aviation safety and security procedures, and Menzies ramp, safety and security procedures. Able to work with a multinational work force, and to adjust to the local conditions of the station. Excellent knowledge of ramp GSE. A working knowledge of the IATA Standard Ground Handling Agreement. Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business. Able to support other stations as required and ensure own station responsibilities are covered when on leave. APPLICATIONS:  Qualified candidates should send their resume and covering letter to maca.hr@menziesaviation .com (remove the spaces) By March 14, 2016 .