New Posting - A.S.P. Security

Airport Terminal Supervisor
A.S.P. Security - Mississauga, ON
Full-time, Part-time

A.S.P. Incorporated is powered by our people. A team unlike any other within the security industry. We embrace change, challenge and client expectations. We continuously implement new strategies and strive for an environment which creates a culture of constant improvement. A.S.P. Incorporated has provided security and concierge services for over 13 years to clients in Ontario and Alberta. We currently employ in excess of 500 Guards Company wide. Our integrity as a service provider helps ensure we honour all our commitments to our Clients which have given us the honour to provide service to them. A.S.P. Incorporated has the experience, dedication, organization, intellectual capital and fiscal strength to offer a complete turnkey service. We will continue to raise the bar, because at A.S.P., "Security Matters". Job Description : To provide effective supervision, support and back up to the assigned client location. To maintain and ensure adherence to company policies and procedures. Sets a professional example to all Security Guards. To provide other services as necessary. Duties and Responsibilities : Maintains an up to date notebook in accordance with General Orders. Prepares Inspecting Officers Reports and Spot Check reports as required in a neat, legible and factual manner using only clear English. Prepares Non-Conformance Reports for all incidents, complaints or deficiencies discovered that affect the delivery of service to our clients. Maintains an open line of communication with clients to help ensure the delivery of quality services. Ensures all posts are covered in accordance with our contractual obligations. Uses proper and acceptable methods in monitoring all Guards, while remaining within the guidelines of the General Orders. Perform and coordinate break relief functions for all assigned locations Inspects all posts on a regular basis to ensure conformance to company policies and procedures. Ensures all guards are dressed in appropriate uniform and are properly equipped to perform their designated function safely and efficiently. This includes the requirement to display a valid restricted area pass at all times affixed to the left epaulette of the uniform shirt or jacket. Conduct daily inspections of posts and record all pertinent information on the Daily Report Log. Compiles Daily Summary Reports from guards and submits to the Service Delivery Manager for review. Inspects all posts on a regular basis and tests site Guards on their knowledge of the Post and General Orders. Monitors guards and enforces all designated airport safety, security and operational procedures & regulations. Maintains effective control for all issued equipment. This includes client issued equipment. Enforces all rules, policies and procedures in a fair and impartial manner. Communicates instructions from Head Office to all security staff. Trains new officers on site. Makes recommendations for improvement that will increase the effectiveness or benefit the service delivery to our clients. Maintains the primary function of ensuring the integrity of all access control points. Performs a reasonable amount of overtime as required. Other duties as required by the company. Assists the Patrol Supervisors to Coordinate break relief functions for all Site Locations Prepare G.T.A.A. Incident reports as required using clear and concise English. Ensure copies of any G.T.A.A. Incident reports completed by guards or supervisors are submitted to G.T.A.A. security and Head Office as soon as practicable after the incident has occurred. Coordinate with the Service Delivery Manager to facilitate weekly silent alarm testing. Maintain Daily Records as per GTAA requirements Job Knowledge  Knowledgeable of the contents of the General Orders. Carries copy while on duty and follows the guidelines contained therein. Knowledgeable of the contents of Post Orders and Duty Briefings for all sites. Knowledgeable of all Legal Authorities pertaining to duties. Generally knowledgeable of Access Control, Alarm and CCTV systems. Knowledgeable of Site Specific systems, including fire alarms. Knowledgeable of all site Emergency Procedures and be able to implement the same as necessary. Knowledgeable in use of force as it pertains to the Criminal Code of Canada and any applicable provincial laws. Knowledgeable of the Private Investigators and Security Guards Act. Including all applicable regulations and guidelines pertaining to working as a Security Guard in the Province of Ontario. Must Be Conversant In:  Airport Restricted Area Access Clearance Program Canadian Aviation Security Regulations Aerodrome Security Measures Civil Aviation Security Alert Condition and Response System for Aerodrome Operators and Tenants Air Carrier Security Measures Civil Aviation Security Alert Condition and Response System for Aerodrome Operators and Air Carriers GTAA Rules and Regulations and Airport Disaster Plans & Emergency Procedure (DPEP Manual) Public Relations : Able to interact effectively with all A.S.P. Incorporated and affiliate employees. Able to interact effectively with all site client representatives and management. Able to interact effectively with all co-workers and A.S.P. Incorporated management. Able to interact effectively with tenants and visitors at all posts. Able to interact effectively with the general public. Able to interact effectively with public officials, including emergency services personnel. Skills:  Has knowledge and ability to use PC based incident reporting and scheduling systems. Has knowledge and ability to use CCTV equipment; access systems and PC controlled security systems. Has ability to operate standard firefighting equipment such as pull stations and fire extinguishers. Has conflict resolution skills and is able to use them effectively. Demonstrates good judgement in the performance of all duties. Has the ability to make decisions under pressure. Displays versatility in dealings with clients, tenants and the public. Qualities:  Demonstrates a high level of Honesty and Integrity in all aspects of job performance. Maintains personal hygiene in an appropriate and above average manner. Exhibits a professional, courteous manner at all times. Maintains the confidentiality of Guards, Clients and A.S.P. Incorporated at all times. Demonstrates the appropriate respect for authority at all times. Position Requirements:  Must be a Canadian Citizen or Landed Immigrant Must be 21 years of age or older. Must be Bondable. Must have a valid Transport Canada Security Clearance Must obtain and keep valid an Access Control Officers Certificate Above average verbal and written communication skills in English. Minimum of 2 years employment with A.S.P. incorporated and/or one of the following requirements; Previous Security Supervisory experience. Sufficient prior industry related experience (i.e. Police, Military, and Security). Formal law enforcement training or Diploma. Must be willing and able to participate in the Company Basic Security training program that involves 2 or more unpaid classroom training days as a pre requisite for employment. Must have completed Customer Service Training Must have 5 year's Supervisory experience or equivalent Must have knowledge of all relevant Federal Regulations and standards pertaining to Restricted Areas, as well as site-specific security procedures. Must be trained in First Aid & CPR and updated every two years. Must be able to work in all weather conditions, indoors and outdoors. May be required to work in dusty or dirty environments. Physically capable of performing all duties as set out in the General Orders. May at times be required to assist in heavy physical duties. May at times be required to lift and/or carry objects of up to 50 pounds in weight. Must be able to climb stairs, walk long distances, run short distances and stand for long periods of time. Must have the ability to discriminate among standard colours. Must have the ability to hear conversation of ordinary loudness at 15 feet with each ear. Must have binocular vision correctable to 20/30. Must be able to deal with difficult persons on a regular basis. Must be able to work all shifts, including nights and rotations. Must be able to work overtime. Must be capable and able to work alone without Supervision. Reporting Lines:  Reports directly to the Service Delivery Manager Has direct authority over Guards. Provides adequate briefings so that position is filled during foreseeable absences. The preceding does not represent a contract of employment; however, it is reasonable for A.S.P. Incorporated to make employment conditional on compliance to the same. A.S.P. Incorporated reserves the right to change staffing specifications from time to time. For further information, please click here